Customer Ratings & Reviews
- Model:
- 43V35KC
- SKU:
- 6580487
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 43" Class V35 Series LED Full HD Smart Fire TV (2024)'s excellent picture quality and ease of use, with many praising its straightforward setup and attractive price. The TV's lightweight design is also appreciated for ease of mounting. However, some customers expressed concerns about the remote control's performance and build quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Connection issues 3 months after purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased February 2025. Worked great for a couple months and now have issues with wifi connection. Not recognizing network in set up screen, did factory reset and now the TV will not pair with remote. Purchased new remote and spent hours trying every suggestion found online. TV is basically bricked and would not recommend.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DavidM, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Excellent Rating means absolutely nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two previous purchases with Open Box and never had issues until this one. The tv is useless, and support is even worse. All system setup for Fire Tvs are managed thru Amazon and the only support received is an FAQ guide that leads to nowhere and Toshiba brand just pushes issue back to Amazon. The tv initially starts like any other new tv asking for country and language, then transitions to URL code or start setup with remote. That’s as far as it got. Tried URL. Tried remote. Tried resetting to factory mode. Nothing. It never gets to any helpful menu. I thought open box were final sale, so I didn’t even consider returning. Even worse, tried registering tv through Toshiba and the model number doesn’t even appear on the drop down selection, so that was the final straw. Useless box
No, I would not recommend this to a friendWIFI connectivity issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased many Toshiba fire TV and this particular model has many many internet connectivity issues. It constantly disconnects from the WIFI and we have to "forget" and reconnect in order for it to work. It's not an internet issue since non of our other devices have this problem.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AnnabelR, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
TERRIBLE SMART FIRE TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE FIRE TV IS NO GOOD. IT CUTS ITSELF OFF. AFTER ONLY MINUTES OF BEING IDLE. BETTER NOT PAUSE IT FOR ANY REASON. IT GOES TO SCREEN SAVER IMMEDIATELY AND WILL NOT RETURN TO THE ORIGINAL PROGRAMMING. WHERE YOU PAUSED. HARD TO TURN OFF. REMOTE IS NOT GOOD. TERRIBLE TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback. We are so sorry to hear about your experience. Please go to settings to adjust the sleep timer for the unit. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv was broken and came with unmatching remote.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Lucky, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Angry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered onlinw first mistake, Never order smart tvs to ship and deliver Mÿ stupidity. It was delivered day late. Then inset it up turn itnon and the screen is shattered with pink and yellow lines. Next time will buy and pick up in store. BB is Call Tagged my delivered damaged tv with a refund upon retun. No incentive for my inconvenience of getting a shattered tv delievred. Clown show indeed.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Not all that smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably not their fault, it's suppose to be a smart tv. Found out that Fire TV is not compatible to the Spectrum App. Had to return TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback. We are so sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future, and if you do, we are here to help you. If you require additional support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv exchange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture wasn’t good/ Bar across top of screen-2 lines Static across most screen Exchanged for a different television & paid the difference.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello ToniC, Thank you for choosing the Toshiba 43V35KC. Thank you for sharing your experience—we really appreciate your feedback. If you ever consider Toshiba again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected from the start. Thanks again, Toshiba Support Team.
Poor picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has poor picture qualityand the sound sucks as well
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 55M550NU and for sharing your feedback with us. We are truly sorry to hear that this unit failed to wow you. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Never receive the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t reveiew the tv never receive it good luck who have the tv
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello PhuongT, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned because of being unable to set it up to view programs.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello YvonneHBell, Thank you for choosing the Toshiba 43V35KC and for sharing your feedback. We are sorry to hear about your experience with your unit. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thank you once again for choosing Toshiba.
43" Toshiba not working after 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid buying Toshiba, very poor customer service. I bought this tv at Best Buy in February 2024, started having problems with it in the fall of 2024. It would freeze up after turning on, couldn't even shut it off with remote, had to unplug from wall. I contacted customer service in January 2025 (they have a record of my call) they recommended a factory reset and software update, which I did. That helped for a week or so and then had the same problem again, freezing when trying to launch Youtubetv. Toshiba customer service said because I complained about this before my warranty expired, they would cover it. I sent them a copy of my original sales receipt, they said a repair technician would contact me about repairs. That was on March 26, 2025. No contact since, I have a 43" tv that is a year old and cannot be used. I suggest you shop for a brand that actually stands behind their product.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshina 43V35KC and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.