Customer Ratings & Reviews
- Model:
- HDTD205XK3D1
- SKU:
- 3285648
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Canvio Slim II's ease of use, ample storage space, and compact size. Many appreciate its affordable price and fast transfer speeds via USB 3.0. Positive feedback also highlights its lightweight and sleek design. However, some users experienced compatibility issues, particularly with Mac systems, and found the included software less than intuitive.
This summary was generated by AI based on customer reviews.
very limited instructions for a novice!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very limited instructions for a novice!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Missy, and sorry to hear that you feel the instructions included with your Canvio Slim drive II were insufficient.
You can find a full set of documentation for this model and its included software features at http://support.toshiba.com/support/modelHome?freeText=1200007988 by clicking the 'Manuals & Specs' tab.
Also, troubleshooting information and answers to frequently asked questions about external USB hard disk drives are in the knowledge base article at support.toshiba.com/sscontent?docId=98083622 and you may also be interested in visiting our Toshiba Forums peer support community at forums.toshiba.com for help and tips.
Thanks again for the feedback and sorry for the difficulty.
Good external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.External drive works well and efficient for my need.
I would recommend this to a friendi've never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was basically 'scared' into purchasing it when I took my laptop in to the Geek Squad for a basic 'cleaning'. The "Geek" strongly suggested that I purchase it in order to back up my files. I informed him that I've had computers for several years and have never had a problem with losing info; i.e,. pictures, which was what he was mentioning. I'm not sure how it exactly happened but I ended up purchasing this product and 'something' else "that went with it" and I'm not happy about it. A second "Geek" started talking to me like I was the village idiot - saying that it was like driving your car into the garage.... I was so frustrated by this time that I was literally crying as I left the store. I am NOT a satisfied customer!
No, I would not recommend this to a friendWon't restore my data after laptop factory reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to back-up my laptop before returning it to Best Buy under warranty. Best Buy did a factory reset on my laptop & once I got it back, I went to restore my data I had stored on the Toshiba device. However, it asked me to re-register the product again (I assume since I now had a different MAC address that the device did not recognize), which I attempted to do, but it came back saying that the device was already registered. The device shows that it is half full of data but I cannot access it. Plan B is to contact Toshiba to solve the problem.
No, I would not recommend this to a friendGet something better for few more bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this a few times and the input got to where I have keep unplugging it and plugging it back in to get it to work. No abuse on my end. Just a bad product.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Chano, and sorry to hear about the connection reliability problem.
It seems very possible that your drive came with a marginally defective USB cable, but another possibility worth investigating is that the USB port on the device that you're connecting the drive to is putting the USB port to sleep after some timeout period when it isn't actively being used.
If you determine that the problem is with the drive or its included cable, you can initiate the warranty replacement process at acclaim.toshiba.com anytime during its warranty term.
Thanks again for the feedback and for choosing Toshiba.
Too much hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program is clunky and a bit hard to understand... I found it easier to go through and drag and drop the files.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Simple enough to backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to back up but restoring is not as easy and straightforward as one would like.
No, I would not recommend this to a friend Terrible for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was easy getting my stuff transferred to external hard drive but eventually was all erased.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, nk1993, and sorry to hear that you had ran into some sort of problem with your Canvio Slim II hard drive.
I wonder what you mean by saying that everything on the drive was erased, and whether you're using the NTFS driver with your Mac or reformatted the drive to a native Mac OS format. Drive corruption resulting in loss of files can be caused by a number of factors, including system instability which can lead to files not being properly saved, disconnection of the device with write-caching enabled, malware infection or simply a failing hard drive.
If the drive proves to be defective, you can initiate the warranty replacement process at acclaim.toshiba.com anytime within its 3-year warranty.
Thanks for the feedback and sorry for the trouble.
No purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this item, so if it was credited to my account, please insure that it is removed.
No, I would not recommend this to a friendnothing good to say about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I wasn't sure I should say anything at all, however I thing people should be warned.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Sorry to hear that you're unhappy with you Canvio Slim II drive, johnny0987654321.
I hope you'll consider posting an update to your review to let us know the details about any problem you're experiencing so we can help get it resolved. Lacking that info at the moment, I'll just recommend reviewing the Toshiba Forums community knowledge base article at forums.toshiba.com/t5/Computer-Troubleshooting/How-To-Fix-USB-Problems-in-Windows-10-Windows-8-Windows-7-and/ta-p/283727 for detailed step-by-step instructions on how to troubleshoot USB device problems in general.
Thanks in advance for any specific feedback and thanks for choosing Toshiba.
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is suppose to do. No complaints so far.
I would recommend this to a friend- Pros mentioned:Size
Great For Wii U
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a reasonably sized hard drive for your Wii U, I cannot recommend this one enough. It's very reliable and quiet. It's small footprint and black casing allow it to blend it very easily wherever you have your Wii U set up. It does require a 3.0 USB Y-cable, but those can be ordered online quite easily (as Best Buy does not seem to carry them in-store).
I would recommend this to a friend Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the drive does not work well in USB 2.0 after being used in USB 3.0.
No, I would not recommend this to a friend- Pros mentioned:Size, Speed
Efficient and great size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how tiny and fast this external drive is. I bought two of them. Given how small these are and how cost-efficient, there's no excuse not to back up each computer to at least two external drives. Don't risk losing your information!
I would recommend this to a friend No directions to install in Mac; returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says compatible w/ Mac, but all instructions are for installing in PC. I couldn't install, and Best Buy clerk couldn't find how either, said I'net instructions no good. I had to return for credit.
No, I would not recommend this to a friendDead on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on my prior good experience with Toshiba usb drives I bought this one for a friend. It was doa. Took it back to Best Buy and swapped for a Seagate which worked.
No, I would not recommend this to a friendStill can't backup my data with this device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to back up my data and it still fails. I spent 75 dollars and still no back up.
No, I would not recommend this to a friend- Pros mentioned:Size
Portable hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable hard drive. Small, light and slick.
I would recommend this to a friend - Pros mentioned:Ease of use, Price, Storage
Great External Harddrive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great external harddrive. Compact,lots of space,and great price. I would suggest this product to anyone looking for a great harddrive.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Software
Great product but software difficult to figure out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm good at using computers, always helping other family members with their computers, but found the software quite difficult to understand and use. It was just confusing and difficult to figure out, I had to spend a lot of time messing with it before I was confident my files were stored properly on the hard drive. Otherwise though it's great, it's SO thin and small - love that. I highly recommend purchasing this.
I would recommend this to a friend