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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 300 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Satellite Radius 2-in-1 laptop's touch screen, 4K display, versatility, storage, processor, and RAM. They appreciate the exceptional price, stunning display, and the speed and storage capacity of the laptop. However, some customers have concerns about the short battery life, software compatibility issues, display driver crashes, frequent WiFi connection drops, and the lack of an Ethernet port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 300 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! All the bells and whistles at a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 1 month, laptop had serious screen problem. Returned to store for repair. After 3 weeks got replacement. Will have to see if this one is better than the first. Will not recommend until I have time to use the new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Price...It has all the features you look for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has performed satisfactorily. Very convenient to have the different modes for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much! It got touched and verbal screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of features and greatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First PC didn't turn on. Second works well to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed for such high technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this computer. It has some high-end technology, but it is like a brilliant robot whose head falls off occasionally. On a very common basis, the computer suddenly freezes, goes black, and then sometimes comes back and lets you know that a graphics driver failed but it has been corrected...really??..corrected??? Then why does it keep happening. Sometimes, it does not come back and you have to figure out the interaction that will make it come back. Sometimes, but not as often, the computer dies completely and then restarts itself. It does not tell you why or how to stop it. Random things seem to happen because of the touch screen and the touchpad and what seems to be sensitive keys. Entire folders disappear completely from the computer. I have to go to the external backup to find the folder. Frustrating for an advanced computer. Fragile and unpredictable for any version of computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love it, Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets all my needs. It is super light, fast and flexible. I wish it had a Dvd tray but I know that would have up the price and added to the weight. Also, I wish it was all metal versus the bottom being plastic. It's totally worth it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2-1 laptop! It performs as advertised. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is absolutely amazing I can't really say anything negative about it other than the mouse pad is a little tricky to deal with it first but be patient because it does get better and if speed is a huge deal then the lack of an SSD is a problem for me. Once I upgraded it was stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop for its ability to use it as a touch screen, extra number key pad on the right, flip screen and sensitivity of keys for quick typing. However, I would have enjoyed a 950 or higher graphics card. Still a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my sons huge hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what my son was looking for and the cost was in his budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous Screen, Great Speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to snag this laptop for a little over $500 (I don't know how often they do that, but I was glad). After switching out the terabyte hard drive for a 480GB SSD, the thing is blazing fast. I couldn't ask for a better machine for the money. The speakers are incredible. The screen resolution is crazy good. Touchscreen is responsive, and has no issues. The TouchPad is very sensitive, though, and it's easy to accidentally keep a finger on the pad while right clicking (if you use a non-pointer finger to click), which confuses it and doesn't register the right click. At first, I didn't realize that was what I was doing, and thought the right click wasn't working at all - but then I realized my error and make sure I lift my finger off the pad completely before right clicking.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been great for me. I upgraded the hard drive to a solid state one and the speed is great! It was easy to upgrade myself as well. My only complaint is that the touchpad is too far so it can be awkward to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Would definitely buy another toshiba

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the image clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the image clarity. And I love the all-in-one capability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was as ordered and works great. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop during a sale at a great price and so far it has performed very well. Boots fast, the I7 processor is really quick, and the images are excellent on the screen. Really happy with it and service during the sale at Best Buy was wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Versatile

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is a laptop and a tablet. Great for all users. Touch screen and all.

    I would recommend this to a friend
  • Cons mentioned:
    Display driver

    Rated 1 out of 5 stars

    Disappointment in a big way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had primarily purchased this laptop expecting to be able to watch 4K videos, the laptop is so bad that I am not even able to watch 1080p videos seamlessly. I even installed the driver again but the performance did not change. The display driver crashes frequently and is irritating. The only good thing about the laptop is its weight and appearance. The speed is not upto the mark considering it is a 12 GB ram.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Casey, and sorry to hear that you're not 100% satisfied with your Satellite Radius P55W-C5316-4K.

      I'm glad to hear that you like the overall display and weight of your Satellite P55W. This model is equipped with Intel Core i7 Processor and 12GB of RAM, which would normally be considered to be fully capable of handling any typical day-to-day computing needs.

      I recommend updating the display driver by going to support.toshiba.com/support/modelHome?freeText=1200010968 and clicking on the 'Drivers and Updates' tab. I see that a new Intel Display driver was posted there on 12/23/15.

      If that doesn't resolve the problem, I recommend doing a Windows Reset to restore Windows to new condition. That would eliminate any symptom caused by software installations and Windows configuration changes. The Toshiba Forums community knowledge base article at forums.toshiba.com/t5/System-Recovery-and-Recovery/How-do-I-reset-my-Windows-10-computer-to-factory-defaults/ta-p/657990 has more details about the process.

      You may also want to visit speedtest.net to check your network performance speed and ensure that it is fast enough to deliver a 4K video stream. According to the article at bgr.com/2013/09/26/netflix-4k-streaming one needs network bandwidth of 50 Mbps to reliably stream 4K video.

      Should you need further assistance, please contact Toshiba support at 800-457-7777.

      Thank you for the feedback and sorry for the trouble. Toshiba

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