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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 300 reviews

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81%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Satellite Radius 2-in-1 laptop's touch screen, 4K display, versatility, storage, processor, and RAM. They appreciate the exceptional price, stunning display, and the speed and storage capacity of the laptop. However, some customers have concerns about the short battery life, software compatibility issues, display driver crashes, frequent WiFi connection drops, and the lack of an Ethernet port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 300 reviews
  • Rated 5 out of 5 stars

    Great 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reaaly easy to use whether your on the computer or using the tablet the transition is seamless. Cortana makes it even easier to search the internet or open files she even give the weather and traffic alerts. Its the best laptop/tablet I've used in years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    slowing down and freezing after owning it 23 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Toshiba - Satellite Radius 2-in-1 15.6 4K Ultra HD Touch-Screen Laptop - Intel Core i7 Computer. The other would freeze so much I could not tolerate it any longer. Now after only have it 23days it is starting to do it again. will have to return this one as well. I like the machine but if it keeps on failing I will have to get another one. And see if they can ever get me a machine that will work properly.

    No, I would not recommend this to a friend
    • Brand response from ToshibaStaff
      Posted .

      Thank you for the review, Robert, and sorry to hear about the freezing issue with your Satellite P55W-C5316-4K.

      Since this problem developed after 23 days of use, I recommend performing a Windows Reset to confirm whether or not the issue occurs when using a known good installation of Windows, like the original factory installation prior to any configuration changes or other software installations. If the problem disappears after a Windows Reset that would strongly suggest that it is being introduced by software.

      The Toshiba Forums community knowledge base article at forums.toshiba.com/t5/System-Recovery-and-Recovery/How-do-I-reset-my-Windows-10-computer-to-factory-defaults/ta-p/657990 has more details and step-by-step instructions for the Windows Reset process.

      Should you need further assistance, please contact Toshiba support at 800-457-7777.

      Thank you for the feedback and sorry for the trouble. Toshiba

  • Rated 4 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system. Easy to use, and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hesitant to buy after reading some reviews, but after purchasing and using for a bit, I realized these people were either not tech savvy or got a lemon??? Well worth the $550 I paid!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some kinks, but overall a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some programs that run in the background and are very annoying to close out of every time. Skype has awful connection most of the time and the wifi doesn't have a large range.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop, which was a little more pricy to play games, and I liked that it was fast and also a touch screen. I have had it for a little over a month. So far, I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have come to rely on Asus for my computing needs. I specifically selected this laptop on that basis, along with some other requirements. I have not had problems with Asus products and this laptop has upheld that tradition.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back lit key board makes this machine easy to use. The tablet function makes illustration quick and fun. Touch screen is a helpful feature that allows easy and fast typing.

    I would recommend this to a friend
  • Pros mentioned:
    4k display

    Rated 4 out of 5 stars

    Great Toshiba product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Toshiba laptop and it does everything I need it to do. The 4K display is amazing and the 2in1 comes in very handy. Great product overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the flexibility of this laptop. The only complaint is when using with an external monitor, the display settings take a bit to get used to.

    I would recommend this to a friend
  • Cons mentioned:
    Display driver

    Rated 1 out of 5 stars

    major problems wiith this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop should be recalled.The display drivers crashes continually..also restarts due to Video scheduler...Not a good buy...updating display drivers does nothing...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the price (550)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it because it was on sale for $550, it exceeds what I need it for, but figured I couldn't go wrong for that price. So far I have had no problems, I think most of the negative reviews were either lemons or people with limited computer knowledge. My only complaint is, it was missing a screw in the bottom & you can see the mother board thru the side where the 2 pieces come together. My daughter brought it to best buy and all they could do is recommend I contact toshiba, in my opinion, best buy should have fixed or replace (since they sold it to me).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good 2 in 1 for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to start and shut down. Excellent Screen display. Fast graphics. Thin and light weight. Only con is short battery life of 2.5 to 3 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Lots of features., Nice setup and layout. Solidly made. Not the fastest but it's ok. No issues after a couple of months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as satisfied as I would like to be...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for school and for GoPro editing purposes. This model handles high resolution editing with ease. The overall design is beautiful... if you're fortunate enough to receive one that's not flawed. Unfortunately, I had to exchange mine twice. The first time was due to a damaged ventilation cover. The second one had a screen scratch overlaying a prominent light bleed. My current one has scuff marks on the bottom (out of the box) and a gray in color stuck or dead pixel near the center of the screen, which I'm hoping will correct itself overtime. I'm choosing to keep it because I fear that I will encounter more problems if I exchange it again. It's unfortunate these issues exist so commonly at such a costly price. On the plus side, Best Buy's customer service has been exceptional. I'm recommending this product solely on its performance.

    I would recommend this to a friend
  • Pros mentioned:
    4k display

    Rated 5 out of 5 stars

    The best cost benefit 2-1 in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop after having used a Dell Inspiron 15 2-1 with very similar characteristics and the difference is huge! The Toshiba is way better in all aspects. The 4K display is extremely crisp and the contrast and colors are excellent. Performance wise I haven't had any issues so far. The HDD is fairly quiet and the 12 GB of memory makes it fast. I would totally recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both bought the same computer and we are both happy with the computers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop for simple web browsing and learning basic Programming. Right from Day 1 the laptop has been extremely sluggish. Chrome (no extensions) takes almost 1 minute to just load, my 9 year old Mac is faster than this new i7 laptop. I just hate it when I have to quickly browse for some thing. Performed all the "upgrades" as recommended by Toshiba and Microsoft. Have Norton Anti-Virus Software installed - not happy with this machine at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Toshiba products before & like them. Will probably stay with them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help from staff with selecting a laptop for son, he is in school for programing, it performs all task he has to do in learning how to write code, thanks BB

    I would recommend this to a friend
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