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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 21 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are positive about the AV500 2-Port Powerline Starter Kit's ease of use. Many appreciate how simple it is to install and set up a home network. The straightforward installation process is frequently highlighted in positive reviews. Users find the product easy to activate and get working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Very dissappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, the installation is very easy, but once it starts working, it will constantly disconnect. I am very frustrated. I have read other comments from other sources and I found that I am not the only one with this issue. I will start searching for another brand,

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Dear Jgalgo,

      We thank you for sharing your feedback regarding our product.

      The intermittent issues that you are unfortunately experiencing can be variable to several different factors such as line quality, distance and other appliances utilizing the same circuit.

      These symptoms, regrettably can be difficult to troubleshoot, especially with an unfamiliar product.

      At this time, our support team would greatly appreciate the opportunity to help address this concern.

      Please contact our 24/7 technical support team via the email address provided below so we may work with you on finding a resolution.

      We thank you again for your feedback and certainly hope this experience will not discourage you from checking out more of our great networking products in the future.

      Best Regards!
      TP-LINK Support Team
      866) 225-8139
      [email protected]

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