Customer Ratings & Reviews
- Model:
- TCB82 (2-pack)
- SKU:
- 6594350
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers are delighted by the Tapo Smart Wire-Free Security Camera's build quality, with many noting the picture quality is good. Users are also pleased with the battery life, reporting that it lasts for a reasonable amount of time. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably prized for a high quality product - impressive!!!
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, Works without monthly subscription. Battery is not that great.
I would recommend this to a friendSecurity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item. Amen considering purchasing more in the future.
I would recommend this to a friendGood camera, bad battery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery did not come close to living up to the claims of duration.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi LAURAR,
Thank you for your review. In your case, we first recommend visiting our FAQ on how to extend the battery life of your Tapo Camera: https://www.tapo.com/us/faq/315/
If you have any further questions or concerns about your Tapo experience, feel free to contact our support team using any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera. Easy to setup. Very good product
I would recommend this to a friendBad Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wifi sux with these..! I found way better in other brands .Solar is the key!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JPRomero,
Thank you for your review. If you're having difficulty with network connectivity after setting up the camera(s), please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Wasted my whole day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these cameras to have install at my house today March 27th. Best buy geek squad made me re-arrange my whole schedule for the day to not show up for the installation. When I tried reaching out to Best Buy customer service, I am being told the next time it can be installed is April 5th. Mind you, it is an emergent situation and needed my cameras install as soon as possible. I could not believe after they said “thank you for being a loyal member for many years” they could not accommodate my needs. It is so unfair and I can’t believe it.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Alta,
Thank you for your review. We regret to hear about your experience. If you have any questions or concerns regarding your scheduled installation services, please contact Best Buy customer service for more information and assistance.
If you have any questions about the cameras or their features, our TP-Link Support Team is always available and happy to help. Feel free to contact us using the support portal on our official TP-Link website.
Best Regards,
TP-Link Systems Support
