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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 228 reviews

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98%
would recommend
to a friend

Customers are saying

Customers love how easy Trend Micro is to install and use. They appreciate its performance, as it doesn't slow down their devices. Many customers have been using Trend Micro for years and have never had any problems with viruses. Customers also find the price to be reasonable, especially when it's on sale.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 228 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Trend products for the past 5 years and I am very pleased with the results. Very user friendly... I hate complicated products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this antivirus and Bestbuy it's my store to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance, Virus protection

    Rated 5 out of 5 stars

    Reliable And easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for about 5 years now. Easy to install on Mac or pc. Haven't had any problems with virus. Won't slow down Mac or pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Virus protection

    Rated 5 out of 5 stars

    I choose Trend Micro every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Trend Micro Security I wouldn't want to use anything else protecting my computers. Does not slow down my computers. Protects my computers from viruses, spams and it will alert you to any websites you visit that are harmful. When anyone asks me what protection I use I tell them about Trend Micro Security every time. I've used another brand before and it crashed my computer. I am so glad to have a product that I can trust.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Virus protection

    Rated 5 out of 5 stars

    Awesome Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Micro for 7 years now and it has kept all my computers running great. I have never had a virus while using Trend Micro and the best thing about this software is it doesn't slow your computer down. Thanks Trend Micro for making a great product and thanks Best Buy for always having the best deals to go along with great service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Virus protection

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitored computer performing after installing the software, the software does not slow down/used resources unlike other security software. Also securely block while testing to download and implant virus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Cyber Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an overall positive view of Micro Trend Security Software. I first used it when I got a free 6-month subscription with my laptop from Best Buy. The user interface is pretty straight forward and I tend to get few pop-ups while it runs. I haven't noticed a huge drain on my computer either, although to be fair it is on a new laptop that I only use for basic tasks. I bought this in-store, it came in a box with a piece of paper with a code on it. Redeeming it was a few more steps then one would expect but I had it up and running in just about an hour. Overall I am pleased with this software and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Best computer protection on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this program since 2009, I started with Kaspersky program and it blue screened my computer and best buy had to swap it out in 09. I get this 5 device security for about $40 around black friday time and its normally $100, works great and I've never had a virus or any issues. They will sell you the renew online but its cheaper to get it in the store for this price and amount of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 4 out of 5 stars

    Easy to use...... no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... no issues, good price would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 4 out of 5 stars

    went in with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software again this year because I've had no problems with it, I've been using this companies software for 6 or 7 years, I didn't know when I bought it, it had no disk with it, just the code. It went in with no problems, just takes a little longer because you have to download it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trend Micro Security 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the version of Trend Micro that has been released specifically for Windows 10. Trend has been around since 1988, and knows the software security business. While some reviews have shown that Trend is slower than some of their competitors, I have found some degree of slowness with several different products. The only problem I experienced is being able to do custom scans, after installing the software. After working with the Trend support team, I found out that my machine must have come with a demo version of McAfee software, which caused the scans not to work. After removing this software, Trend began working as expected. I would give high marks to Trend's software support group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third year I have used this product for our devices. It is the only product I will use. I feel secure with the protection and find it very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Perfect Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different anti-virus software packages but I have had no problems since I started using Trend in definitely will be sticking with them.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be a little weird the first time to download from the web. But after you figure that out its super easy to set up and only takes a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Trend Micro for several years now. I have been very happy with it. It's easy to install and gives you many tools that work well.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this virus protection since I learned of it through Best Buy. I can use it in my desk top and lap top computers.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Excellent program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Trend before and not had any problems. So when I bought a new computer, I new which program I wanted I wanted to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I recommend this product for anyone wanting a good virus program that is easy to install and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best bang for the buck. Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical virus protection solution. I have used this vendor solution in the past with very satisfactory results.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome price for Trend Micro to protect FIVE devices! Installation was easier on some than others.

    I would recommend this to a friend
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