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Customer Ratings & Reviews

Turtle Beach - Geek Squad Certified Refurbished Ear Force XO FOUR Stealth Wired Stereo Gaming Headset for Xbox One - Black-Angle_Standard

Customer rating

Rating 4 out of 5 stars with 42 reviews

  • 20%
81%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 42 Reviews
  • Rating: 1 out of 5 stars

    Refurbished? Yea right!

    Posted
    BabyFac3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this headset at a discount because it is supposedly refurbished. I received the item and it is missing a USB cable and the headset adapter does not mute the mic. You would think this would have been caught during the refurb process but it looks like they didn't bother to test it thoroughly. Very disappointed and I will not be buying any open box or refurbished items from Best Buy ever again!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Product, but defective

    Posted
    GuardianWolfKim
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Mine was refurbished, and sadly there was a hiss in the speakers that wouldn't go away andnonly one headphone would work when plugged into anything by my game system. I was able to return it for a refund, but since it was a deal of the day Indexided to spend the money on something else. Best Buy is super about returns though! Love how cuatomer friendly they are!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Sound

    Posted
    mjc2020
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The quality of sound is fantastic. It not only plays the game sounds but also your chats. You can mute either one at any time too. Its pretty awesome. Downside is that they are kind of big, and they do make you sweat over your ears. They also drain your controllers batteries fast. Other than that, I would recommend to any gamer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    "refurbished" doesn't work

    Posted
    dagger

    Bought refurbished set, but the microphone didn't work well straight out of the box. A lot of static when it randomly does work, but almost all the time it just doesn't work at all. I doubt it was checked very well before it was labeled as "working" - so I will think twice about buying refurbished again from Best Buy.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price on this headset.

    Posted
    familyphotonut
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ordered this refurb for the value, about 1/3 of retail. They were a gift for my grandson who says they are awesome. First set received was DOA but a quick trip to Best Buy and they were replaced with a set in perfect working order! Have yet to have a bad experience with their customer service.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good Price, Faulty Product

    Posted
    Muddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased these on sale for $24.99. I saw the other reviews where people received headsets that did not work. Unfortunately, I was also someone that received a nonworking headset. I ended up having to return it. I do not recommend buying any refurbished products.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Schmeg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great headset. Gets a little warm after about an hour of wearing them. I love the feature to turn the tv sound off and have it come directly into the headphones so I can game late into the night and not wake anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    JuliaR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son really wanted this set. I actually talked him into refurbished product so he could save money. He's been using this set for all electronic devices he has. He is not touching his beats or Bose sets anymore

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loved them

    Posted
    oevee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got these because they had great reviews but also because they were on sale - I'm not at all "techy" so I was just getting them for the bargain - my son looooooved them and said they we're a great brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent product for the money

    Posted
    OutOfPatience
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am surprisingly satisfied with this item. Incredibly comfortable and easily moved from controller to controller when battery power has waned. Very happy with this headset!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Was Skeptical!

    Posted
    Rosalind1103
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was a skeptic about purchasing refurbished, but I decided to give these a shot. So far, they work perfectly! But just to be safe I purchased the Geek Squad warranty for only $9.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice replacement headset

    Posted
    DrivinMeCrazy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these to replace the basic headset that comes with the Xbox One. They have very good sound and when I'm talking with friends while playing, they say I'm much clearer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great headset for the price

    Posted
    Schmidty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This headset is a great product. The price is great. Sound quality is what you would expect from Turtle Beach. When in a party, the other people state that I sound very clear.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Comfortable headset

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very comfortable headset and worth every penny.Only downside is that it can be heavy on your head if used for 5-6 hours. Recommend for any gamer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Deal

    Posted
    Rosalind1103
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love these Turtle Beach headphones! I bought refurbished with the Geek Squad plan, and they work amazingly. The sound quality is perfect!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great head set

    Posted
    Nv68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've enjoyed this head set it's very comfortable to use and has great audio and very durable and comes with everything you need to use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent For the Money!

    Posted
    Rbar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were for my son and he loves them. He's had pricier headsets before but we no longer feel they are worth the extra expense.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great buy

    Posted
    Emo1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this gaming headset refurbished and I am extremely satisfied with their quality. Turtle beach is a good brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good headset

    Posted
    Joker45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good headset for the price, comfortable, clear sound and people have said they can clearly hear you when speaking.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Headsets do not work!!

    Posted
    BXO24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The headsets were purchased as refurbished and did not work out of the box. Very disappointing. Don't waste your money.

    No, I would not recommend this to a friend