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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Geek Squad Certified Refurbished Elite Pro Tournament Wired Gaming Headset's sound quality and comfort. Many appreciate the comfortable earcups and report that the headset is comfortable even for extended use. Positive feedback also highlights the headset's excellent sound and great value for the price. The cooling ear pads also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new set of headphones and saw these on sale...my only complaint with them is that they are a little heavier than the old set I had before. They are pretty comfortable and sound is great. The added switches for mute and volume are a nice touch as well. Would definitely buy these again as well as recommend them to anyone needing a good set of gaming headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Ear pads, Sound quality

    Rated 5 out of 5 stars

    Best in class for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- - amazing sound - great mic quality - headset is insanely comfortable - upgradable mic with noise canceling mic - upgradable sound with T.A.C. - inline volume control with mic mute - the ear cups are some of the best I've ever owned . - the mic being flexible is a good bonus for me Cons- - proprietary cable from headset it's like a micro USB to 3.5mm combo jack - does not include a y splitter for computers without a combo jack . - it's wired ( easily overlooked at $80 for a refurbished) -

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Great item for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid set, great sound, comfortable, but a little on the hot side after long sessions. I think they are great price for what you get..and run a little small, or I have a huge head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this head set after reading specs on it and like that i can wear this one for longer than my previous one (turtle beach ox four) due to softer and breathable ear pieces keeping my head from sweating the sound is great but wish it was wireless

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Ear pads, Sound quality

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues w whatsoever. Sound quality is superb. Mic is excellent. The cooling ear pads are great! Very comfortable to have on and wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well, short cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished model and I couldn't tell that from what I received. It sounds good and comfortable for my small head without being too loose. The only short coming is the cord is on the short side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    cool headset that works with glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most headsets get hot inside the ear cups, these have a cooler design allowing air flow like cool gel pillows. Plus it doesn't cause temple headaches because I wear glasses. You can also adjust the tension. I look forward to getting the noise isolated microphone with the surround sound processor to complete this elite set .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gaming headphones. Best on market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones and great sound quality. Definitely worth the price and with a cord its much easier to use and manage vs bluetooth connectivity issue son other headphones. the cord is not really an issue and quality of sound takes away any issue with cord plugged in while playing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and Superb Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, especially when using glasses. Sound quality is great and cables don't tangle up like others usually do. Bought this pre-owned for $60, best 60 bucks spent, ever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Refurbished Headset, Most Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished from BB for $69.99 (original price is $199.99). Awesome sound, great reliability, and the most comfortable ear cups I have ever worn. And the Price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AWESOME Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they cancel out outside noise and they are extremely comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned buying a refurbished headset , but figured I would give it a shot for the price. The headset was brand new ! Packaging was perfect as well. Sound is great . I was able to use the adapter off my older headset as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever had I always like wireless but when I tried these on at my local best buy I was blown away. I looked them up when I got home and saw these refurbished ones for this steal of a price and bought them and I don't regret it one bit!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best headsets on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i went from astro a40 to these and i couldnt be more happier!! these headsets are the best! my ears dont get hot like they did with the A40's these turtle beaches seems to cool down my ears! which i Love!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable, microphone works great! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift for my young child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, and perfect gift, good price.! My son was surpised about the great sound. Now, my husband wants one. Super sound, and keep it just to your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You can trust this durable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this comfortable headset for awhile. Tried several wireless headsets, always came back to these for their reliability and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Set of Refurbished Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Ebay's price significantly for a guaranteed refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound is what I was looking for. Deep bass and crystal clear. Not to mention the Mic. I give it A +++

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loves headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the headset.He said they are comfortable with his glasses.

    I would recommend this to a friend
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