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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 127 reviews
  • Rated 4 out of 5 stars

    nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice quality headset works well with the switch light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing my son loves them as do I everything about them are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for kids that are not pro gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great and worth the value. My kid really loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent pair of headphones. Sound quality is decent for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to pick my item up from the store. I liked the environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headset for Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes this headset for gaming with his friends. The only drawback is the mouthpiece is loose and doesn't stay put so we taped it in place.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Elizabeth! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid loves them the quality was good no complains from my kid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable priced and durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for a child. Reasonable priced and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here is a good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the money, the kids love it. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for kids or adults.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 9 yr old son. He loves it. Works good, Havent had any issue, easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch headsets for my grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren Naomi and Noah absolutely love these swtch headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these for his Switch and loves to use them to talk to his friends while he games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our kid when he plays the switch and we do not want to hear the video games sounds/music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Purchased these for my Ps5 only because I wanted headphones that had color besides the regular white, blue, black. I also love how the microphone can be detached .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon Brand - Nintendo Switch Color-way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple headsets of this brand. Inknow they make certain versions for xbox and playstation. I have been waiting for a nintendo switch color-way. Thanks Beat Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still in good use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in good use! Kids love the head phones. I should of recommend a warranty tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zeke B-day gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, he was very surprised and pleased.. Totally happy with his gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product bought this for my son for his Nintendo switch. Easy to use. very easy to put away if you still have the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microphone needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the Nintendo. The microphone sounds a little quiet other than that's it's good.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Martin!

      We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can look into this for you. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

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