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Customer reviews

Rating 4.3 out of 5 stars with 1116 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,116 reviews
  • Rated 5 out of 5 stars

    Recon controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many other expensive controllers and this one by far takes the cake! I really love all the extra setting on the controller. Everything actually works Everytime like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller for PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in your hands. The button and joystick response is precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller because my friend said i was insane for playing Elden Ring with a keyboard and mouse. I didnt understand why he felt that way until i gor this controller. It is super cool and the mapable paddle buttons on the back are really useful. It takes an extra step on PC through the xbox app i believe to map those buttons, however. Look up a tutorial for that and itll help loads. Its also still working and functional after playing through Elden Ring and various other rage-inducing games. I love it and cant recommend it enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Controller with Extra Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach Recon Wired Controller is a comfortable and responsive controller for long gaming sessions. Its wired connection ensures zero lag, and the textured grips make it easy to hold. With customizable buttons and enhanced audio features, it gives players a competitive edge in games. Overall, it’s a solid, reliable option for Xbox and PC gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great on paper, stick drift derails the controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller initially, but after around 7-8 months I was getting some really bad stick drift. I was hoping it was just that one controller that was having issues, but when I got a replacement via warranty the stick drift issues showed up even quicker, around 5 months the second time around. It’s such a shame too since I enjoyed the weight and feel of the controller and the ability to adjust sound via the controller. I’ll probably try a different brand of controller next due to the stick drift issue though.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Controllers. Please know that replacements continue to be covered by the warranty of the original purchase, and that our team would be happy to continue to provide assistance as long as you're within the warranty period. If the recalibration steps found in support section of the Turtle Beach website do not stop the drift, please reach back out to our dedicated Support Team so they can lend a hand. They’re always happy to help! Thank you and have a great day!` TurtleBeach

  • Rated 4 out of 5 stars

    Better Than Average for the Money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a good feel in the hands and has lasted considerably longer than most other controllers I've purchased lately. I don't use the audio and have no opinion on that. However, after about 1.5 years of use, it's starting to get minor up-drift on the right stick. So, it's not a durable as the newer controllers with "Hall Effect" sensors, that should last a decade+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality controller at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been the best controller i have had for my pc so far i bought it because of the superhuman hearing feature and the anazing price and it did not disappoint, the quality is way to good for the lrice tab and i would recommend this to anybody that is looking for a affordable gaming controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall controller. Minimal input delay and zero issues using with an Xbox or PC. The face buttons are a bit stiff but durability is not a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, quality feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that the controller could connect to my PC so I could play all my Steam games with it. The grips are a nice material and the thumbsticks feel very responsive and smooth. A great buy and would recommend snagging this during a sale, very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly one of the best wired controllers I've ever had. Buttons are super responsive, feedback is satisfying, and I've had some of the best multiplayer experiences with this controller. Also, the grip on the sides is an underrated aspect. Overall, the best wired controller I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recon controller turtle beach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Xbox 1 controller to this, let me tell you .. the controls are so responsive and very comfortable in the hand. The eq setting and the superhuman buttons work amazing! I have another one in a box just cause I really liked it so many my kid or someone can use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but gets stick drift within 2 months

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great and the superhuman hearing button does adjust the EQ for high intensity games where you need to hear distinct sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller, Very Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished controller for my son, it had some noticeable scratches on it but we couldn’t beat the reasonable price. My son absolutely loves this controller, it works perfectly as it was described to be in perfect working condition. He said “This is the best one he’s ever had”. So many different cool functions. He loves it. Best Buy is great place, we are very impressed. The staff is amazing and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was hoping I’d luck out with this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good controller. It’s light and feels good in the hand. Good but plasticy textures on the triggers. The sound controls on the front are amazing. The big problem for me was the connection. After about 4 months of regular use the controller started having issues staying connected. Ive tried the wire on my other controllers and it works fine, meaning something in the controller itself seems to have the issue.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Javier! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Solid Complete Wired Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Don’t need to worry about batteries. Don’t need the extra buttons but they are cool and I might start tinkering with settings on some FPS games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a win win controller for sure. Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I have a PowerA - Fusion Pro Wired Controller and it's nice except those back flipper button paddles. This Turtle Beach controller has proper buttons, all around. Easy to program, easy to use this unit. Good sticks too, robust. It's like an xbox 360 quality build..strong. Decent length for the usb cord and headphone jack. I've only used it with my win 10 pc, cannot comment on xbox use. There's many features it has that work only with xbox. With PC, it's a normal controller but you can map the extra back buttons (great for rutter control or emergency break).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Value for it's Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Recon controller is worth every penny and actually a steal at $60. It has pro controller features ( minus trigger stops) at a value price. Build quality is very good as well. Everything just feels rock solid. The audio enhancements being at your fingertips are the icing on the cake. No more fumbling on a attached inline control or headset itself to mute or adjust the volume. Just a pleasure to use and I recommend to anyone that doesn't mind using a wired controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely responsive, easy to use voice and hesdset controls, and great feel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but take care of it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in August of 2021, searching for a new controller to game on PC. I was looking specifically for a wired controller because using plain Xbox wireless controllers that I had lying around simply ruined the USB port connections to the charging cables. Long story short, controller feels good. Shaped a bit differently, but going in blindly it is the Xbox controllers. Buttons have good travel, textured triggers feel exactly the same (to me), and the back buttons did get used. This surprised me as I figured it was more of a gimmick than anything else. Now, as of this review (~6 months in), there is q major issue with joystick drift. Specifically, when in game, trying to move a character forward is equal to running in knee-deep water. It's constantly fighting back and menu selection is like playing a game of roulette. I've gotten into competitive gaming sessions and dropped it on numerous occasion, but that is the extent of the physical abuse. No attempt to boomerang the thing out the window. Maybe it was just an issue I've experienced, but it is a major pain because now I've got to buy another controller. All in all, I'd recommend it regardless. Especially with the features built-in like the integrated DAC and mappable buttons. But your mileage may vary, as with potentially any controller.

    I would recommend this to a friend
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