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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 66 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Rated 5 out of 5 stars

    Great headset for kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my sons headset to this wireless headset, and he enjoys it. Sound is a little low for my liking, but it's great for kids on video games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked using it, the elastic band sits just right. I just had issues with the buttons (preference) and the mic started echos for others..

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, better price! Loved this purchase. Love the ease of muting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great noise canceling, great price, easy to mute microphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Product has good reviews for gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the new headset. They dont have to yell at their friends while they are playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Playstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Perfect for PlayStation recreation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly suggest rhis brand! Great product! This is my first set and I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and affordable. Doesn’t hurt my ears after wearing it for a long time either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones at a best price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the headphones I can use it with my ps5, pc and also my Nintendo switch this is the best headphones I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming headset. Highly recommend if on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can almost smell them type of quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t run into a issue yet and worth it for those who are just starting off with wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I literally works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I’m ngl when I bought the product I was like ts not gone work twin. It do work though. Ggs best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not mine but yours!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another buy of the best of the best line for my friend. Hope he likes them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my dad so he wouldnt have the ps5 controller in front of his face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect option for a great brand with lower costs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. Like the mouse it is ok. Overall decent. Very nice.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Jonas! You seem to be commenting about a keyboard but your review is related to a headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good for a kid

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel good but sound quality could be better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nick! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to having to wait an extra day because the Best Buy location neglected to let me know it wasn't in stock until 1 in the morning, I had it delivered from another location across the state which would've been a three hour drive. I was excited to get it, but I was quickly disappointed in how the audio input was being recycled into the audio output. I tried going through Turtle Beach's customer support which just kept repeating the "Have you tried connecting through the bluetooth?" but it doesn't even show up on my list of nearby devices. The thing is just nonfunctional. Maybe I was just unlucky, but I'm never purchasing a Turtle Beach product hereon.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brett! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. Please let the dedicated Support Team know the result of the Bluetooth troubleshooting provided so they are able to move forward with your case and assist further. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sucks. Audio bad. Doesnt fit comfortably on the head. Headphones wouldnt sit flush on ears. Non adjustable. Terrible terrible headphones. Theres better for half the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tre! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

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