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Customer reviews

Rating 4.6 out of 5 stars with 1599 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,599 reviews
  • Rated 5 out of 5 stars

    Disliked the window, LOVED installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the appointment “windows” being way too long- 12 hours, really? The installers went above and beyond to make sure everything was done right and we could use our new equipment as soon as it was installed! They answered all of our questions and even set up our streaming services for us! 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and quick in their italls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific as always. They mounted two TV mounts, two TV's and two Apple TV' devices for us and instructed us on all of the different things these electronics can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect television setup om the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady and gentleman were very professional and so respectful. They did an awesome job. The televisions look splendid on the wall. What a beautiful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and amazing techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install techs were amazing, very nice guys and cared allot about not doing any damage to my walls. I would definitely recommend this service and these techs to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our family movie theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My movie theater in my living room the best view ever while watching and relaxing with the family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To mount or not to mount?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good final results, had many people swapping in and out of the process due to the original installer calling out for the day. Overall a success after a follow up visit to give clarification on the install. 77” OLED Master Bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek squad is Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and professional services from my friends at Geek squad. Look at this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a very thorough job mounting TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a great job, mounting and connecting and setting up all of my TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for the price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This unit has a great audio with nice bass and excellent clarity in radio transmission. Definitely worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drunk instillation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caused $15,000 in damage you our new home. Chipped the wall, left installation equipment hanging out of the wall, showed up drunk or very hung over still smelling of alcohol. No accountability for there actions and tried to leave with unneeded purchased items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TV’s for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed professionally and quickly. Fantastic work and teamwork. Thank you,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job. Very polite gentleman. They took great care and ensure we were happy with the placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, agents were efficient and super fast installing all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible TV Wall Mount and 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very personable. Was relatively fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were good…and fast. Did a fine job!! Showed me how to use Roku and the remote. Would use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys was awsone. Knowledgeable and careful with our home also very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV in 45 min.!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV to our wall above our fireplace and connected our sound bar !! This 82 inch replaced our 65 inch and we love the bigger TV !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and educational overview on TV serup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a petty great job installing all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted somee wired camera but they said I have to pay for the installation Geek squad isn't covered that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geeksquad failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers transported the TV sideways rather than upright to my property. They also didn't read the mounting instructions of the mounting bracket as well as tried to put the lag bolts into the dry wall, rather than the studs. Not only that they used an impact to tighten the mounting screws ONTO THE TV. One employee was wearing multiple rings while hanging the TV and I had to step in to help them mount the TV. They didn't clean their fingerprints or do any proper setup. I was told this was geeksquad but the technicians denied being geeksquad.

    No, I would not recommend this to a friend
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