Customer Ratings & Reviews

The agents made an appointment to come to my house for the tv uninstall promptly. This was done in the store so I didn't have to do the very difficult navigation of calling the call center. I can never understand the call center agents. I recommend making the Geek squad appointments in the store as opposed to calling the call center.

Excellent, informative service. Experienced advice given on install.

Your guys were great - on time, efficient, and knowledgeable. Great service!

The team did a great job, very professional, and thorough install.

Great job, appreciated the fast install and really wonderful help getting the new tv up and going.

Very Communicative and arrived on time. Great experience!

Two young men were knowledgeable and answered all my questions.

Guys were very professional and well equipped to install the bracket, mount the 75” tv and set up. Completed very quickly and it looks awesome on the wall.

Best buy Geek Squad did an amazing job installing and mounting the our 75" Tv as always. Courteous and fast. Thank you Geek Squad

I have three insignia tv's. They are very easy to operate and that is one of the reasons I bought the brand. Price was great, wonderful picture.As a retired woman I felt very comfortable with my choice. Had a higher price t.v, but returned because it was too complicated to use.What more would I like? Also bought a sound bar which adds to the sound quality. Love. My t.v's!!!!!!

They did a great job, quickly, and professionally!

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

I was very pleased with the service that the Best Buy agents provided. They removed the TV from the mount in a timely fashion, were professional, friendly and respectful of my property.

Professional uninstall, quick and efficient. The guys were on time.

they did a great job unmounting my 2 tvs that I needed done before my moving company came to pick up my stuff

They are the best part of Best Buy. Very professional, pleasant and helpful. They installed multiple TVs and home theater system for me. Made multiple visits with no complaint and with the trouble that I have with one of the TVs helped me a lot. Highly recommend them.

We had the agents come out to un-install a TV and they did a great job. They were efficient and careful.

Agent was on time, did a quick un mount and new mount flawless.

Great service, professional and clean Do not think about doing this yourself

Michael and Harris were on time, kept me informed, walked me through operation of the new TV, and respected our home by wearing shoe covers and cleaning up after themselves.