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Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,905 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, wore masks and shoe covers. Only took about 5mins and they left me better screws for the remounting of my tv and even carried the tv into the bedroom for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quickly mounted and installed an 85 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional, and answered all my questions. Wouldn’t hesitate to have them come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASON WAS WONDERFUL, NICE AND RESPECTFUL. AN DID WHAT WAS ASKED OF HIM..WHEN I ASKED TO LOWER TV FROM PREVIOUS MOUNTING HE HAD DID...NO COMPLAINTS ...FRIENDLY ATTITUDE..ATTITUDE MEANS A LOT...PREVIOUS MOUNTING WAS MY FAULT...SO I WANTED IT TO BE MOVED DOWN LOWER...HE GAVE ME OPTION FIRST TIME OF WHERE I WANTED IT TO B..BUT I CHANGED MY MIND...HE LOWERED IT WITH NO HESITANT AND DID A WONDERFUL JOB.. VERY NICE AGENT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deinstall of 65" SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad deinstalled my SONY 65", boxed it, and stored in basement ahead of family room renovation. They worked neatly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and experienced. They did an excellent job with my tv mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my smaller tv from the living room to the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” is a pleasure to watch, perfect clarity and very sleek. The installation went smoothly. The team was professional and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Completeness

    Rated 5 out of 5 stars

    Uninstalled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of uninstalling the tv off the wall. There were not all the screws there to put it back on the base, but they did find some screws to fit it and made it right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, friendly and caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, professional and caring team who went out of their way to install the TV exactly how I, the customer, wanted it. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like the newer features. It operates quietly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of the TV and accessories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad member was very good. Installed the TV. We needed a new TV. He helped us buy online the mount. He picked up and installed it next day. also he connected all the devices and explained the operation. He also helped us pick up a new Apple TV and the highspeed cables. He went out of the way to install the Apple TV and and explained how to operated various applications. Very friendly and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installers, Horrid Administration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was excellent. The guy who took and processed the order took forever and got it all wrong, but the installers straightened it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new tv 5 years ago so I figured why not have them uninstall it. The team that removed the large tv from my wall was friendly fast and efficient. I would use the again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless and easy. TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome. They showed up on time and i received a txt saying when they were on their way. These guys are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very kind and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process went very smoothly an quickly, i could tell the team knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install in the space needed with problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was easily installed and done fairly quick. No mess or problems with the install process with the existing wall mount. Cords tied off leaving me with a neater install then before. Crew was friendly and fast, knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great jobbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the best they made sure that you were very satisfied with the installation, made sure the TV was in the proper position for viewing, and their attitudes were extremely friendly and easy to talk to, I need to say that Carter and his partner were great. His measurement was on point. Thank you, Carter.

    I would recommend this to a friend
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