Customer Ratings & Reviews
- Model:
- GD20P4425P01
- SKU:
- 6568240
to a friend
- Cons mentioned:Cable length, Original packaging
They sent me a return when i ordered it brand new
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, yall messes up big time. Do not purchase this product. They can not ship it in the original packaging. The length of the cable requires an extension if you wanna hang it on the door. Truly horrible design.
No, I would not recommend this to a friendBrand response from twinkly Team
Posted .We’re very sorry for the inconvenience, and we encourage you to contact the retailer to request a replacement or the necessary assistance.
- Cons mentioned:Effect, Sync
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 2 of these in the RGB+W and they work fine. This RGB model had a hard time syncing and wouln’t keep its effect setting, so I returned it the next day.
No, I would not recommend this to a friendBrand response from twinkly Team
Posted .Hi Jennifer, thanks for sharing your feedback!
Sync issues are usually related to connection, since it's the channel the devices use to communicate and exchange data to be synced, problems related to connectivity however, could depend on several different reasons, usually though, not strictly related to the app or the device itself.
We want to look into your case though, to understand if we can improve your experience, so please get in touch at twinkly.com > Help > Contact Us, we'd like to help!
