Customer Ratings & Reviews

Do not buy this product! UE boom Speaker came off my clip and was lost while snowboarding. This is the second time this has happened. First time, Best buy exchanged the speaker with a new metal clip. This time, however, longitech said they would send a replacement because it was a cosmetic defect. However, I just received a claim denial because the speaker was lost. First, they should not have stated they would send a replacement, and second, I paid for a warranty that didn't cover this issue. (over $220 loss)! I will never purchase from Longitech again. I would not recommend this to any active individual looking to bring music on any physical activity. I will be sharing my experience on social media: Facebook, twitter and yelp.

Does it sound great for the size of this speaker? A resounding YES!!! HOWEVER, the battery life absolutely SUCKS!!! I have done a 2-week tests using all my iOS and MAC devices... 1. iPhone 5 @ medium (half) volume = battery lasted for 2 1/2 hours. 2. IPad 4th gen @ medium (half) volume = battery lasted for 2 1/2 hours. 3. MacBook Air 3rd gen @ lowest volume = battery lasted 2 hours. 4. iPhone 3GS @ medium (half) column = battery lasted 2 1/2 hours. 5. iPhone 5 @ lowest volume = battery lasted just a few minutes short of 3 hours. I purchased this speaker on Aug 22. I decided to do a very thorough and extensive test on this speaker after my horrible first use experience. I used this evening of Aug 22 with my iPhone 5 at medium volume because I was in my office. A few short 2 hours later, it started to hiccup. The warning voice then came up saying "critical" something and then the freaking thing died on me. I decided to purchase the UE BOOM over JBL CHARGE because the salesperson informed me that this speaker is better and also holds 15-hr charge. She informed me that this speaker is really "geared" for outdoor use. There was zero truth to that sales pitch. This speaker barely lasted 3 hours. It was so freaking disappointing that we were stuck everyday at the beach with no music. I have combed the web to find out if my experience was a fluke and a rare one. However, this was not the case. I have read complaint reviews regarding battery life. This Bluetooth speaker is perfect if you are using it indoors and have immediate access to an ac and/or dc currents. You will be S.O.L. if you are at the beach or somewhere outdoors because the battery only lasts no more than 3 hours. Unless, of course, you have immediate access to ac/dc currents for immediate recharge.

My UE Boom lasted 11 months before the battery stopped charging. They are warranted for two years. Nearly ten days in, and the company has so far failed to even send me a return label. Customer service has been completely inept, and Logitech has lost a customer.

i enjoyed the speaker a lot until the point where it would not hold a charge for over an hour. i've gotten the critical battery message when the speaker was completely charged and tried correcting it by following the instructions listed on the logitech website but had no success. great speaker and design but terrible battery. it's pretty much useless to me if it won't stay charged.

Extremely disappointed with this purchase! The sound is good for small rooms but don't expect much if you're going to try to use it at a beach etc as the wind and waves will drown out your sound. The battery lasted me 1hr and 15min, just terrible. Not what I expected at all.

Had product for a little less than a year. Speaker blew and sound distorted. In addition, battery life went way down after short period of time. Warranty covered, but the process to get exchanged is too taxing on a customer for a $200 portable Bluetooth speaker.

The speaker does NOT live up to the battery-life the product claims to. It only last a little over 2 hours at full blast, and may 3-4 at low-level. I bought the product because the salesperson assured me that it lasted between 12-15 hours at full volume. that claim is completely false. I work 10 hours shifts and was hoping to buy a speaker that would last my entire shift. My co-worker bought the same product and was just as disappointed with the battery-life.

Can't seem to get this to work with an iPhone 4 or itouch 3........seems to defeat the whole purpose of a Bluetooth device......seems to be ok when I can get it to work with my iPad 2......too much money for limited uses......sound ain't too bad......