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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 6 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 3 out of 5 stars

    Sufficient for a short time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a while and then didn't. Frustrating that the phone didn't turn on last time I attempted about 2 years later. Made a successful repair on a Pixel XL with this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really sure if it works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how well it works since I broke my phone while trying to remove the display. It sure would be nice if Google make it easier to replace batteries. When trying to remove the glued display I ended up breaking the ribbon cable. It is too expensive to get a new display for such an old phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed and frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not advised at the time I called Customer Service that it required special tools to change the battery. When I took the battery and phone to my local Best Buy, I was told that tech services could not exchange the battery because of the phone model. Then I was told that I would have to take it to an independent dealer to make the exchange. The independent dealer would not use the battery I purchased due to "warranties." So the whole thing was quite an ordeal. But at least I'm only going to pay $69.95 for a new battery at the independent dealer instead of $800.00 for a new phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap...and it showed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get off cheap when fixing a Pixel XL and had this battery shipped. Sent the Google phone into a kernel panic. Couldn't even factory reinstall. Maddening. Just changing a battery? Put the original (bloated and failing) battery back? No problem. Bought another for 3x more from another iFixCan'tName :) company and it worked as it should. PERFECTLY. Insult to injury? I had to pay $8 to ship it back to BB as I don't have a store within an hour+ drive for me. Still waiting for my return $ of...a buck or two? Buy quality. Lesson learned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value an used to replace a battery for a bargain hunt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I didn't know what to expect from a $9 battery. But, installed it on my Google Pixel XL & it works perfectly. My phone is new again! Highly recommended.

    I would recommend this to a friend
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