Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 41 reviews
(41 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the Unagi electric scooter's speed, acceleration, portability, and stylish design. They appreciate the smooth and fast ride, easy handling, and convenience of folding and carrying the scooter. However, customers are negative about the scooter's customer service, with complaints about lack of knowledge, non-existent app, and difficulty in obtaining refunds.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful product. Easy buying and riding. Good one
I would recommend this to a friendRated 1 out of 5 stars
Not worth the hours and frustration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give -100 stars i would. no one in stores knew what was going on. I spent countless hours trying to get the scooter to my daughter. I was told it would take two days. I took two weeks. Once she had an after just a few weeks of using it, it locked her out. There is no person at Unagi that you can talk to you. You only have a bot chat to use or an email that they will deal with whenever they get to it. the product itself was fine but only 2 out of 15 best buy staff knew about this and gave mis information. This coupled with the lack of person to help with issues is terrible.
No, I would not recommend this to a friendRated 5 out of 5 stars
Buy it trust me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing easy to use return easily cheap affordable amazing
I would recommend this to a friendRated 5 out of 5 stars
Idk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got it,.... ..... .... . .......
I would recommend this to a friendRated 5 out of 5 stars
It was a fun ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fun and good I had a good time with it. It was very nice to spin.
I would recommend this to a friendRated 5 out of 5 stars
W
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.legit scooter W Scooter i liked it so much Very much do
I would recommend this to a friendRated 5 out of 5 stars
Outside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It great I will buy this for my my nephews I sure they love it to
I would recommend this to a friendRated 5 out of 5 stars
Good scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scooter definitely recommend it to anyone
I would recommend this to a friendRated 5 out of 5 stars
Best one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one I ever seen and ride it ..really comfortable
I would recommend this to a friendRated 5 out of 5 stars
Best huy on top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk what to do so but i dud get product so legit best but on top
I would recommend this to a friendRated 5 out of 5 stars
Free
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love I want for free no payment so I won’t have pay
I would recommend this to a friendRated 1 out of 5 stars
Misleading and no option for theft insurance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neglect to tell you have to pay a security deposit and don't give the option to purchase the theft insurance through unagi. Very misleading and very difficult to cancel. If you want unagi scooter best bet is to rent directly through them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't Get To Try It Out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would of loved to try it out but it never arrived.
No, I would not recommend this to a friendRated 1 out of 5 stars
No receive item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't receive this item. Please cancel my order and nobody followed up
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible don’t waste your time or energy fooling with this loads of crap
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy through best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy through best buy they can not help with refunds or thing
No, I would not recommend this to a friendRated 5 out of 5 stars
My 1st Unagi Scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 44 years old I was skeptical at first based on other customers reviews but more scared of the thought of knowing it has been over 20 years since I last rode a scooter and that was a push/kickstart scooter back in younger days. But once I on my new Electric Unagi Voyager Scooter the joyful excitement immediately took over my fear. Once I started riding and did not want to for it was extremely fun.
No, I would not recommend this to a friendRated 5 out of 5 stars
Onaagiii
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter!! Only silly shipping method but it’s worth
I would recommend this to a friendRated 2 out of 5 stars
Mad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got mine went to wrong address two and y'all charge my card
I would recommend this to a friendRated 1 out of 5 stars
Over price $90 a month & $250 deposit what!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend












