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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 125 reviews

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76%
would recommend
to a friend

Customers are saying

Customers commend the Alcatel OneTouch Elevate 4G for its affordability, ease of use, and camera quality, with many noting that it takes great pictures. Positive feedback also highlights the device's battery life and sufficient storage, especially when using a microSD card. However, some users experienced performance issues, including occasional freezing and crashes. The display quality was also cited as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 125 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Small and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the phone being only $20.00 it's fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Phone, Exceptional Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why spend over $500 on the newest 'trendy' Samsung phone, when for under $50 you can have a decent Android device. This phone is fast, sounds great, takes great pictures and doesn't look half bad doing it. Oh, and the battery life easily rivals my wife's Samsung Galaxy. My only qualm with the phone is the field of view on the display which makes watching movies, especially movies with night or dark scenes, difficult if not looking at the screen straight one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    It is actually a really decent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some really awesome pictures when I went overseas and I am thrilled. I got this phone to tide me over until I could get a new galaxy. But I plan on keeping this phone for awhile. It has enough memory to download all my well utilized apps and is pretty swift! If you need a affordable decent phone, go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of reading reviews before purchasing a phone for my 11 year old daughter. I didn't want something too advance that could easily be lost or expensive. This elevate rise was definitely a good choice. It has a fast applications switch, long battery life and great sound quality. The camera was not too great but it was good enough. I would recommend this for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    ONE OF THE BEST BUYS I'VE MADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went looking for a new phone, looked at the Samsungs & Apples, etc and they were really expensive. I previously had a Samsung Victory, which was not that great (first one died in a couple of days and BB replaced it). Then I saw this Alcatel for $50 and I said what the hey. Well this phone does everything I could ever want, way better than the Victory. I don't know why people would spend hundreds more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Nice phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alcatel One Touch is actually a very nice phone and user friendly. I'm not the best techy by any means but have not had many problems figuring this phone out. I'm sure it's not as good as some of the high tech phones out there now but for $29.99, it's perfect for me! I've been most impressed with the battery life. I charge it at night and don't have to charge it again during the day unless I've spent a LOT of time playing games or downloading during the day. I never have to charge it on work days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because the memory is 8GB and the price was right for my budget. However, I noticed issues with typing and the phone freezing. I had to open the battery cover and fix it. This was a ongoing problem and ruled out it was not functional. I returned it to the store without any hassle. The Tribute 2 is much better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very nice phone at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading through online reviews, I decided to give the Alcatel onetouch elevate a try, it looks like a decent phone with Lollipop os. priced at $19.99, I figured it can't go wrong. Plus it is at least $10 cheaper than LG tribute 2, with more free space for apps and other use than tribute 2 even though both say 8GB, tribute 2 has much less usable space. Turns out I couldn't be happier with this decision, onetouch elevate works magically with Lollipop, apps download and start are very fast comparing to my old kyocera hydro. Its screen looks pretty clear, I like the front and rear camera. Everything with Lollipop is so convenient, especially with the weather and time displayed right on the home page. Now I am glued to this phone, it is such a nice gadget and a joy to have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent Smart Phone Choice On A Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid twenty dollars for this phone; (original Suggested Retail was 99.95) and was shocked at the responsiveness for a SMART Phone in this price range. Unless you're a HUGE Data Hog; this phone has the features and quality of a phone several times this range.18 months of flawless operation thus far. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Starter cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first cell, i love it. Price was good, it works great for my needs. I was just looking for a travel type cell to use on the road in case i get stuck somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    This phone does everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Virgin Mobile for many years. This is the first Alcatel phone I've ever owned and I LOVE IT!! As fast as any other phone; looks good in the hand; battery charge lasts all day; does not get hot running aps; very high quality build. I totally recommend this phone. No disappointments!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy and simple to use but is very modern and updated for a inexpensive phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids first phone. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to know that u get a good picture for Skype and other social networks like Facebook messager I'm OK with this phone thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy 2 use, but can have higher end functions 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you are past the initial statup and updating life can get as simple as you want it with this phone, but I was also surprised to find it came with a little engine that could, and as long as I was not running multiple intense apps together, there really isn't anything this phone can not do, as long as you have a micro SD card in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    works just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine in our service area. battery life good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is very user friendly and Its easy to see

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. The battery life is adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    OK phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my previous phone but not has good as I thought it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen darker than other phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone. The screen is a bit dark compared to other phones I've owned. And when the phone is tilted, the screen gets even darker, similar to a laptop.

    I would recommend this to a friend
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