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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 125 reviews

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76%
would recommend
to a friend

Customers are saying

Customers commend the Alcatel OneTouch Elevate 4G for its affordability, ease of use, and camera quality, with many noting that it takes great pictures. Positive feedback also highlights the device's battery life and sufficient storage, especially when using a microSD card. However, some users experienced performance issues, including occasional freezing and crashes. The display quality was also cited as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 125 reviews
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    It's definitely a $20 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this thing a month yet and it's already glitching, freezing to the point that you have to take out the battery to restart and is just all around a cheaply made phone. Would be ok for a kids first phone, but if you use your phone for a lot don't buy this one. I've had problems with the last 4 Virgin mobile phones.... camera is ok, sound (including aux outlet) is poor quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good for what I need it for, however I purchased the product care insurance with it and didn't realize you had to have a phone number with it in order to activate it. I only plan to use the phone for internet use and so the insurance is worthless to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Texting doesn't work. Freezes often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor. Disappointed. Let down. The phone freezes and locks up. Texting is unpredictable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a friend who kept running out of space on her phone-she loves it and couldn't be happier and doesn't run out of space anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!!! will recommend ....no problems.love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone and reliable phone. No issues and is running great after a year also. Bluetooth, LTE and touch screen. Good speed. Luv it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    long life battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright HD touch screen, great user interface, long life battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a replacement phone and it works great, no problems or defects. Only complaint is that the camera takes dark pictures so you need exceptional lighting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just ok.. Not anything to special about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone is nice, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features on this phone. The only problem, that I have encountered thus far was a "freezing" issue with the phone. Other than that, it is a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    real nice phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first phone like this and it is pretty easy to figure out I think i will have it around a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone for my son. His first phone and it was easy to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect phone for a teenager's first smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy ordering process. My package came on time. The pickup was pleasantly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well for price i paid does everything i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money i would. Recommend if on abudget

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone, works pretty good so far. love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    virgin mobile alcatel cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. Easy to figure out how to use. Grand daughter loves it. I purchased a couple phones for them. They play games on them and search on google for some school work. Phone works great. They are pleased. Nice size screen. Not heavy at all. Pretty sturdy as they have dropped a few times and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent inexpensive android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent phone for the money. Works great to run most farming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. A Small issue with shipping but got it resolved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok speaker volume poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker volume is not very loud even at maximum volume it is fairly soft. Everything else appears to work fine.

    I would recommend this to a friend
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