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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1907 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,907 reviews
  • Rated 5 out of 5 stars

    Geek squad appointment made while in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made an appointment to come to my house for the tv uninstall promptly. This was done in the store so I didn't have to do the very difficult navigation of calling the call center. I can never understand the call center agents. I recommend making the Geek squad appointments in the store as opposed to calling the call center.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, informative service. Experienced advice given on install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work - once again - from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys were great - on time, efficient, and knowledgeable. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Communicative and arrived on time. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Install by Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job, very professional, and thorough install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Geek squad is Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, appreciated the fast install and really wonderful help getting the new tv up and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting 56” or larger - wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and well equipped to install the bracket, mount the 75” tv and set up. Completed very quickly and it looks awesome on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad did an amazing job installing and mounting the our 75" Tv as always. Courteous and fast. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A t.v. For a great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three insignia tv's. They are very easy to operate and that is one of the reasons I bought the brand. Price was great, wonderful picture.As a retired woman I felt very comfortable with my choice. Had a higher price t.v, but returned because it was too complicated to use.What more would I like? Also bought a sound bar which adds to the sound quality. Love. My t.v's!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, quickly, and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS unmounted & installed my TV & Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service that the Best Buy agents provided. They removed the TV from the mount in a timely fashion, were professional, friendly and respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional uninstall, quick and efficient. The guys were on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uninstalled tvs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job unmounting my 2 tvs that I needed done before my moving company came to pick up my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled My TV With Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the agents come out to un-install a TV and they did a great job. They were efficient and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best part of Best Buy. Very professional, pleasant and helpful. They installed multiple TVs and home theater system for me. Made multiple visits with no complaint and with the trouble that I have with one of the TVs helped me a lot. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional and clean Do not think about doing this yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Reason to trust geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, did a quick un mount and new mount flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Harris were on time, kept me informed, walked me through operation of the new TV, and respected our home by wearing shoe covers and cleaning up after themselves.

    I would recommend this to a friend
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