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Customer reviews

Rating 4.7 out of 5 stars with 1899 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,899 reviews
  • Rated 5 out of 5 stars

    Not sad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy with my 75 inch tv but i started experiencing some distortion and buffering issues. I took this opportunity to downsize my tv but upgrade the model and i am not sad about it at all. The team showed up and uninstalled the 75 inch and then installed the 65 inch. I have no regrets. These guys were so patient. And they made sure to get it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a 77" TV to a stone fireplace. The team did a wonderful job and triple checked everything to make sure it was level. The guys were very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team that came here and re install the TV that another team said they were not trained to do insert the wires inside the wall which was initially why I paid For this service. It was a tricky work cause it’s above our fireplace but the team made it work… talk about 110% team effort. Happy customer here…

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad installed my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connect it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sound Bar and Woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the two techs that came to our home were professional and well versed in the Samsung Product we selected. They gave me very good explanation on the use and programming the Samsung Sound Bar and Woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Sauad and Best Buy do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Jose were great. Excellent work while being friendly, courteous and professional. The service they and Geek squad consistently provide is why I use Best Buy for all of my home entertainment purchases and Geek Squad for all installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable, polite, professional, very satisfied and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an awesome job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took down damaged tv and mounted new tv, set it up and made sure everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly grateful to be a customer for BestBuy. You guys always do an amazing job. Everything is done professionally and with so much kindness. I would always recommend you guys to everyone. I will be your customer forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv mounted by geek squad and excellent work. Took the time to make sure the tv was mounted evenly between the wall. It was the best 50 bucks I spent at Best Buy. The gentlemen from geek squad made this process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech person Jasper was very efficient and set up my tv. Jasper downloaded my apps and showed me how to use my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan the geek squad installer from the Corona, CA store who installed the Dynex 47-75 wall mount than the Visio P65Q9-H1 was just fantastic. One shot install and I was ready to enjoy my tv, enough said!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and explained everything slowly so I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional service of uninstalling TV for painting and remodeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came in and mounted the tv hide the wires and placed the box out of view in 25 min flat very professional, exceptional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly professional very clean and courteous and this type of service I truly appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,friendly professional and knowledgeable thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very considerate of my needs. Excellent installation and setup. Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man came prepared for quick install, and when my own oversight meant the TV was too large for my stand, pitched right in to help me rip a piece of wood as a temporary fix. Thank you, super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very nice. Would recommend to anyone!

    I would recommend this to a friend
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