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Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,905 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Henderson team of Brian, Jasmine and Joey were excellent. They handled a very tricky install of a 98" TV on the second floor through narrow hallways. Never complained, just got the job done perfectly 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional did an amazing job and I would recommend Geek Squad to anybody that asked about installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The text that showed up to mount and installed the new TV and sound bar were very good and knew what they were doing. Kevin was extremely professional he actually installed another TV for me about five years ago and it’s good to know that he is still working for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removing of a Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job removing the previous TV that was mounted on the wall. They were very professional and was careful with the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Leave it to the pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV install and mounting went as smooth as possible. The technicians worked quickly but were also thorough. Definitely would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without the geek squad to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience ever with Melvin From Geek Squad! For a trouble free installation…Melvin Was the man of the hour… He was both Informative & meticulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very friendly and quick and efficient. They kept everything very organized and clean and helped us put our tv stand back when the mounting was done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging my tv and cleaning any messes that were made. Stayed here to make sure TV was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installs & removals were fast & professionally done, we couldn't have handled the large & heavy TV's on our own.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    LG G2 Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians made quick easy work of mounting a connecting all devices. They conducted themselves professional. They appeared to have years of experience despite their age. I am completely happy with the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV where I requested and connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Boston baseball cap and his helper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (really a guy in a Boston baseball cap and his helper) installed an 83" tv on an inside marble wall and an exterior tv on a stucco wall in our lanai. He was very meticulous, even replacing the black power cord on the exterior tv with a white power cord for the asthetics (the lanai walls are white) - over and above.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable and Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Clear picture and sound bar is excellent. Truly a lot more than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Geek Squard finished that everything I neede to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out quick service, no wasting time at all. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "A" Team Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's that installed our 83" TV were outstanding. They were respectful of our house while they worked and were "cleaning-up" as they progressed. Both tech's were very knowledgable and worked smoothly together. They worked fast, but at a smart speed. You could sense they had tons of experience in what they were doing. When the set-up was complete they fully explained how to use the remote and installed the Apps we typically use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Communicative and arrived on time. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a professional experience from start to finish. My television looks great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad appointment made while in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made an appointment to come to my house for the tv uninstall promptly. This was done in the store so I didn't have to do the very difficult navigation of calling the call center. I can never understand the call center agents. I recommend making the Geek squad appointments in the store as opposed to calling the call center.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    *" David M. and Min B. went above and beyond"*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to uninstall and install my return TV and Install my new TV were exceptional. Both David M. and Min B. took extra time to make sure everything that everything was working properly since I had a bad experience with my Hisense 65". They both went above and beyond for me and I appreciate them so much. Thanks again to you both. Tom Moritz

    I would recommend this to a friend
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