Customer Ratings & Reviews

They Geek Squad installers were brought in to remove my 86 inch LCD TV (a return, did not like th picture quality), and install a 77 inch in it's place. The de-install was quick, and professional. They wrapped the unit and took it away without any fuss. When dealing with a large screen, to be mounted on a wall, this is the only way to go. There is no way my wife and I would have been able to take a 100 LB TV down from the wall without risking damage. Geek Squad assumes total responsibility for the returned item from the moment they touch it. It allowed us to swap out the TV for a smaller but more expensive model, and have almost the full cost applied to the new TV, without any concerns in the store.

Best buy Geek Squad did an amazing job installing and mounting the our 75" Tv as always. Courteous and fast. Thank you Geek Squad

Guys were very professional and well equipped to install the bracket, mount the 75” tv and set up. Completed very quickly and it looks awesome on the wall.

The TCL 98 inch TV I purchased in September 2023 is like being in a Movie Theater, in fact the clarity and colors are better than a Movie Theater. The Geek Squad Service was excellent. Within one hour of arriving at my home, the new TCL 98 inch TV was up and running.

Excellent, informative service. Experienced advice given on install.

Your guys were great - on time, efficient, and knowledgeable. Great service!

The team did a great job, very professional, and thorough install.

I was very pleased with the service that the Best Buy agents provided. They removed the TV from the mount in a timely fashion, were professional, friendly and respectful of my property.

We had the agents come out to un-install a TV and they did a great job. They were efficient and careful.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

Great job, appreciated the fast install and really wonderful help getting the new tv up and going.

Michael and Harris were on time, kept me informed, walked me through operation of the new TV, and respected our home by wearing shoe covers and cleaning up after themselves.

Professional uninstall, quick and efficient. The guys were on time.

The agents are very good at what they do,very careful

They did a great job, quickly, and professionally!

I have three insignia tv's. They are very easy to operate and that is one of the reasons I bought the brand. Price was great, wonderful picture.As a retired woman I felt very comfortable with my choice. Had a higher price t.v, but returned because it was too complicated to use.What more would I like? Also bought a sound bar which adds to the sound quality. Love. My t.v's!!!!!!

Great service, professional and clean Do not think about doing this yourself

they did a great job unmounting my 2 tvs that I needed done before my moving company came to pick up my stuff

Excellent, the Geek Squad did a great job mounting my tv.

They are the best part of Best Buy. Very professional, pleasant and helpful. They installed multiple TVs and home theater system for me. Made multiple visits with no complaint and with the trouble that I have with one of the TVs helped me a lot. Highly recommend them.