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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 77 reviews

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79%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and the convenience of the SIM card included in the Bring Your Own Phone SIM Kit + Airtime. Many appreciate the straightforward setup process and the ability to use their own phones with the service. Positive feedback also mentions the network quality. However, some customers experienced compatibility issues, particularly with certain phone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Great Sim card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a prepaid phone card for my son for a school field trip. It worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to switch to Verizon and I'm glad I did it this way!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took my I phone to best buy got the card got phone switch to verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos at BB in Salem helped set me up and I could not be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did'nt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother who is visiting but didnt work at all on his iphone or any iphone from a diffirent country. Sad part is Bestbuy doesnt want me return it. I wasted $50 for this. They should mention it only works in certain phones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unable to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i couldnt use this simcard with verizon. ened up having to go into a corporate store and fight with the very rude workers about getting another card that would work even after i was told to do that by the verizon 800 number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My exchange students love there phones and tech from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is a good idea for me because I don't need a contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my items with members of my family and friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't bring your own phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can only bring your own VERIZON phone. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of money! The SIM card and refill card both did not work. Went to a Verizon store to have it checked out they said it was the wrong SIM so they took it and gave me a new one. The SIM still did not work. Now I wasted another $40 with them and said they'll refund me but never got it. Their phones had a full voicemail and/or it will keep ringing. I lost $85+ in total because of this whole kit from Best Buy not working in the first place. Verizon is a ripoff!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough because I was told I needed it for pre paid Verizon come to find out that that SIM card that comes with it does not work in iPhone 7 went to verizon they gave me one for free. Try to return it in store because it did not work they kept telling me there is nothing they can or will do. When they installed it and it was not working right they told me it needs a few hours for the towers to set it up. Manchester nh Best Buy no one knows what they are doing there stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verizon is the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon is the worst. Get this through Virgin Mobile

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not work had to return to the store for refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prepaid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepaid cards from verizon allow me to get the reliability of the network with being locked in to a contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase! I would definitely recommend this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with Verizon branded phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "bring your own phone" written on the packaging is quite misleading when this SIM only works with Verizon branded phones. I was looking for a SIM I can slip into my unlocked LG G3 as I have done throughout Asia, UK and Australia with their local SIMs (eg Vodafone). I called Verizon and they confirmed this SIM would not work with my unlocked non-Verizon phone. Best Buy were great and refunded. I bought the Cricket SIM and couldn't be happier. Will likely use Cricket permanently when I return to live in US. Anyone traveling to the US should buy the Cricket SIM for $10 and then call in to Cricket to activate and credit the SIM card. No ID needed for this SIM.

    No, I would not recommend this to a friend
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