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Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy J7 V 2nd Gen's camera quality, ease of use, and large screen size as significant advantages. Many also appreciate its good battery life and affordable price. While some users mention that the phone's storage fills up quickly, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 332 reviews
  • Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for the price. This camera takes beautiful pictures. I don't like the sound buttons on the side I hold I my hand it's easy to push the sound off. But I really like the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool Prepaid Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy J7 prepaid is a really good quality Android phone. This phone has 5.5 HD display. There are plenty of preloaded apps to choose from on this phone. Some cool game apps including Wheel of Fortune are preloaded. The phone has 16 GB memory capacity. However, you can purchase a Micro SD card to transfer pics or certain apps to add memory and free up internal space. This phone also features a 13 MP (mega pixel )camera, for the front and rear camera lenses. Therefore, the pictures taken are of very good quality. There is also a built-in flash light, that can be turned off or put on automatic flash, for picture and video taking purposes. This phone also comes with a free three month Sirius Satellite music streaming service subscription (for first time subscribers). A really cool perk in and of itself. The phone itself made of durable materials, but a case or cover to prevent scratches is highly recommended. An optional tempered glass screen protector is also a good idea. Overall, a good value for an Android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Nice, dependable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is durable, talks, texts, surfs Facebook and messages. I rarely use the Internet, but on the rare occasion I do it works just fine for me and is not too confusing. I like how simple it is to use. I had an Apple 6S+ and it was just too complicated for my 78-year old needs. The only downside is that the picture-taking is slow and I miss or blur a lot of pictures as a result. My sons have better phones and theirs take much better pictures. I will probably look for a phone that takes better pictures next time. Overall I give it 4 stars however. For price, ease of use, functions and difficulty taking photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Reliable Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, the size, and the camera quality. But you will need an SD card if you plan to record or download games. The storage runs out pretty quickly. The only thing that irritates me is the amount of steps you have to take to perform simple tasks. The spell check feature is annoying. It automatically replaces words that are spelled correctly. But the battery life is outstanding. The screen resolution is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAs easy and simple for the Best Buy's associate to switch my service to this phone. Like the size and weight of this phone. The screen is a good size. Easy to operate, takes good quality pictures. Was a bit disappointed I couldn't set the sound alert when I receive messages to one I downloaded. Other than that the phone is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gail, we are glad that you are enjoying all the great features! We appreciate your feedback. Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great value samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only things I miss from a Samsung is the ability to use Google Pay remotely and the fingerprint sensor. Other than that, this is a great little phone. Fast, awesome camera, nice size. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Price

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good and handy mobile to use. I am using since from the last to last year. This mobile is very much affordable and price is also competitiv. Sond is clear and and adjustable at any time. Maximum app i have downloded and all are functioning well.disply is good.it is easy to carry and can be used any place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable upgrade from Galaxy J1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from Galaxy J1 running Lollipop, so pretty much everything about this phone is better. EXCEPT one extremely serious issue I have that was apparent immediately: NO NOTIFICATION LIGHT. My old phone has a missed call/text notification - blue LED flashing light - easily visible from several feet away and in the dark. (Screen also stays dark and private.) This phone does not have that light....So instead of just looking at the phone when you're busy, or at a meeting or dinner or every time you leave and return, etc., you have to actually handle this phone to physically check if you missed a call or text. This would have been a deal breaker had I known before I chose to get this one. May not be a big deal to other people, but it's a huge deal for me. Hence only 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best Prepaid Phone (Verizon)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my little dog went missing, I have done stupid things -- like drop my old J7 in a toilet (clean, but... ugh). Anyway, replaced it with the 2nd Generation J7. Good, but I really prefer my old phone. Old one was slightly smaller, and messaging was better, too (though I cannot understand why). It's great, though, for the money! Hate contracts; love prepaid phones!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    REALLY GREAT PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to my trusty Samsung J3. It's the perfect size and weight and the camera on this thing is simply awesome! Comes with the updated OS and has enough memory out of the box to get by for awhile before resorting to a card. HIGHLY recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great camera. Lots of different functions. 16 GB J7 Can't beat it for the price!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Zsuzhi68, that is great to hear! ^Elizabeth Samsung

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded all my expectations. I am so happy I made this purchase. The screen size is great for viewing Netflix, Disney+, Youtube, etc. The volume is pretty loud. I was impressed when I found out that it can hold a mini sd card that has up to 400gb of space. This is a great phone. I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 4 out of 5 stars

    This is a great phone for baby boomers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this phone is very good. It is also simple to use and has a great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and display is really nice. The processor is decent and the phone has decent space. At first I was hesitant to pay more for the phone but for being prepaid it works really well. Only downside is speaker volume and keyboard requires some getting used to- I still accidentally take a lot of screenshots instead of locking my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love the phone great prepaid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great battery life samsung made an affordable phone for the rest of us who just need a phone! Nice size screen, responsive, decent memory size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone easy to set up and connect. Perfect size for reading and texting. Sound clear to watch movies on. Overall a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Motoe5. It was horrible. I would miss text and call notifications. It would freeze up. I even added a new memory card. So I switched to Samsung. So far so good. I gave a 4 star rating since I haven't had it long enough. I got it on sale so that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    So far...so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this phone for a few months now, and so far it has been great for my husband. This is his introduction into smart phones as I’ve been till recently he had a flip phone. He says this phone is very easy to use and operate. Battery life is good, and lots of cool features. Overall, a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone meets my needs very well. I like the size and feel of it, and it has all the features I want. It has also been easy to learn and adjust to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality lower price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Fast response good features without the high cost.

    I would recommend this to a friend
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