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Customer Ratings & Reviews

Viper - Responder 350 2-Way Security System-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 86 reviews

  • 20%
92%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 86 Reviews
  • Rating: 5 out of 5 stars

    Awesome Security System

    Posted
    cody98
    • Verified PurchaserVerified Purchase

    This system is great on my car. I didn't have key-less entry to begin with, so this purchase was worth it just for that almost. I am planning on having my car at school so I wanted the extra assurance that it was still okay. The ability for the remote to tell you if someone broke into your car and if the doors are locked is great! The range is well over 1000 ft in open land. However, there are a few minor things that annoyed me. I was going to bring my car back to Best Buy because I was having problems with the car thinking that the trunk was popped when disarming or that the shock sensor had been set off. Luckily these problems fixed themselves randomly, but it was still worrying. Another problem is that I've had is that sometimes when trying to arm/disarm the system, I press the button and it says that the car is out of range. Even though I am standing right next to it. But I know the range is good, because it normally works fine. The only other thing that I don't like is that the siren isn't very loud. If you're right next to it, it is ear-piercing, but if you're inside a house with the car parked at the end of the drive, then it isn't very noticeable. The main point of the alarm is to scare off the thief though so it will definitely do that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Peace of mind

    Posted
    Pierre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I began researching aftermarket car alarms, due to an increase of car break-ins in my area. I came upon the Viper series of car alarms and have been aware of the name for many years. For me, I believe security relies heavily on deterrence and the name was definitely appealing considering my previous knowledge of Viper. I had the car alarm professional installed by a Best Buy Car/Audio Technician. I love the ability to add other features; such as remote car starter and also the ability to increase the sensitivity of the shock sensor. I have had the alarm or about a month and have not had any issues, so far. I also appreciate the feature that allows me to see whether the car had been disturbed while I was away and the ability to be notified via remote of an intrusions, as long as I am 1/2 mile from my vehicle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good

    Posted
    Hennigan88
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After buying a truck with a chip display that doesn't come down from the dash,& installing a new radio,etc, I wanted to up the protection on it. So I got this, I like the key fob that alerts you if any sensor goes off,& where on the truck it happened, which I learned after a very large cat jumped on the roof & set it off,lol. The only issue I've had is about 4 days after it was installed(which was done by the store) I went into a store, came back out,& my doors wouldn't unlock, it said they were unlocked & it beeped & all that, but nothing happened. I locked & unlocked it a few times to see if it would catch, but still nothing. I ended up having to use my door key to get in(which set the alarm off, so embarrassing! Lol) cause the alarm system doesn't recognize the door key or factory alarm. Thankfully after putting key in ignition, alarm shut off. It never happened again,& the guy at the installation department said occasionally there can be interference that can cause it to not work quite right. I do wish I'd have gone with the next step up that had the auto start option, but too late now :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best product I have seen so far

    Posted
    Josetheman
    • Verified PurchaserVerified Purchase

    6 out of 7 of my cars have these product installed. It might be a little bit expensive but it is worse if a thief steal your vehicle. So, it is a good investment and if something goes wrong with it the guys at Best buy are always there to help you out. Now, keep a copy of the installation in a safe so you get no problem with Best buy. I have installed an alarm in 2004 in Arkansas, then shipped the vehicle to Puerto Rico and the guys in BestBuy did not wanted it to help me out. I even showed them the Best buy receipt and the replacement product. Buy anyway that was an audio vox alarm. The other good reason for this is that there is a sensor that works if someone break a window. I had a bad experience where the thief broke the window and was doing his business then I showed up... Anyway thief nowadays check for that first and if the vehicle make no noise then they go ahead break a window, jump in and conduct their business to steal radios.... So, yes this product has it all for your peace of mine, is like having a security man always by your vehicle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top Of The Line

    Posted
    mcroz44
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this alarm as a replacement for the garbage system that was in already. I really upgraded the stereo with a Nakamichi CD-400 and Focal top of the line Speakers with Phoenix Gold Titanium amps so I really need supreme protection. I did a lot of research and chose the Viper 2 channel for my needs. This system has all the bells and whistles and I love the remote control that shows you on the screen if your door is ajar on just not locked. I love them fact that it will work up to 1500 feet and chirp you if someone is messing with the truck. In the end spend some extra cash because being cheap will cost you. For what I paid it also included installation and a clean installation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's decent, but still protection at least.

    Posted
    Shanester
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Went in to buy a nice alarm for my vehicle. I decided on this one, because the features seemed nice. Now that I have had it installed, it really is no different from the cheaper models for the most part. The distance is no where near as advertised, unless I was maybe in the middle of nowhere with nothing but flat land, even then, I have my doubts. I have had instances where I can be right next to my car, push the arm button, and it beep my remote saying there was an error. I had it switched to auto-arm now since I felt I could not depend on it to set correctly at all times. It is supposed to have up to 2 miles of communication, yet when I park in my parking structure at work, I can be 100 feet away, and it wont make connection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cant beat the technology

    Posted
    WebbD
    • Verified PurchaserVerified Purchase

    I had the system installed at best buy and i was satisfied from day one. the system was great, the alarm was annoying which is what i wanted, and the 2 way remote is such a great addition to the remote. with fully adjustable sensor sensitivity you can't go wrong with this alarm. I suggest you double this up with the Proximity sensor which i use and its AMAZING. if anyone takes a single step in my vehicles direction it sends warning chirps and then goes off if they remain in the area. coming from a guy who had a break in AND had his rims and wheels stolen, I am telling you this has given me the ability to sleep at night and wake up as soon as anyone goes near my car after hours.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best product for the money

    Posted
    papaa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very satisfied with this alarm system, I did a lot of research and decided on the Viper systems. Only a couple of hundred dollars gives me great protection over the entire car, windows up or down, and also the trunk area. This model has fewer options/functions since I have an older Honda with a manual transmission, all other models offer some pretty awesome features. I will definitely use this brand for my newer cars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great starter alarm

    Posted
    OurGodIs1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I appreciate the help for finding this alarm. The staff was there to help me with basic questions about this product. The lcd remote is awesome. The alarm is not crazy sensitivity. Horn is loudly heread throughout my neighborhoods. Easy add on features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Rfa89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ended up going on a different set up to be able to use the original dealer fob. Viper is a good brand but there's no real difference between this model and the cheaper one. You're pretty much paying for the 2 way pager one this one. Range is pretty much the same along with security.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome alarm

    Posted
    NigraFelis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My car was broken in to so I picked up the Viper. If anything it may be a little too sensitive (it's a good thing) serious thunder can set it off. The range is amazing. The fob works even with commercial ovens and freezers (and cinder block) between it and the alarm

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy with this purchase

    Posted
    kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    One thing that is really nice is that the remote shows if anything or anyone is on or near the vehicle. It is funny because we have a cat that gets on the truck and the remote beeps and shows on the remote that there is a shadow where the object is.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best alarm at the best price

    Posted
    SINFUL14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This alarm is amazing for my 93 Toyota pick up. Not only did best buy install this but they added electronic door lock actuators for a little more. Now I have keyless entry on something that was not offered from factory. I love these guys geek squad is the best.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good alarm, very sensitive though.

    Posted
    danielle22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is a pretty good alarm system for your car however the range of the car and the keyless entry is not that great. The car alarm is really sensitive and can go off a lot. There are other features that come with the system however, it can be a little complicated to understand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works just as advertised!

    Posted
    DavidB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the 2-way communications. I can park in the back lot at work and I know if anything is going on with my truck. Works well and locks/ unlocks quickly. I also like all the features that I can customize with the remote/ alarm.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    RaiderD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Keeps my truck protected because of past break is there's a small Quirk but not because of the system does the job I like the fact that it alerts me at my house also because I can't always park in front of my apartment

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Alarm

    Posted
    Jeffro
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have one of the most stolen trucks in the Bay Area. My truck is always where I parked it, must be a good alarm. I like the fact that it chirps the remote when someone activates the alarm, up to a mile away

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my viper

    Posted
    Megablocks30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Now I can sleep at night knowing that little guy will alert me whenever someone even touch my car. At 4am the alarm woke me up when they towed my car. Can't complaint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Car Alarm!!

    Posted
    Bunnielover94
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this alarm to add to my new car and it works great. I love that this is a two way alarm system and i can see if my car is locked by looking at the screen on the clicker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very reliable product

    Posted
    JBoog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very pleased with the versatility of the product and the reliability behind it. Easy to use. The purchase included basic install by Best Buy. The install was done professionally and I am pleased with the workmanship.

    I would recommend this to a friend