Customer Ratings & Reviews
- Model:
- VSM550
- |
- SKU:
- 6333955
Customer reviews
Rating 4.3 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the SmartStart Pro 2-Way for its remote start feature, which allows them to start their vehicles remotely, especially during cold weather. They also appreciate its user-friendly interface and multiple ways to use it. The GPS tracking feature provides peace of mind, enabling users to track their vehicles' locations. While some customers have concerns about the installation process, many find the product easy to use and highly compatible with their smartphones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Functionality
Rated 4 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes have to reboot my phone so it will connect.
I would recommend this to a friend - Cons mentioned:Functionality
Rated 5 out of 5 stars
Terrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review the product because it isnt the one that i wanted. I purchased these items based on the recommendation of the sales associate after explaining what feature i wanted. Scheduled and arranged for my car to be there. After installation i was told that the items i bought weren't capable of doing what i wanted it to do so u wasted my time and am now waiting for a new installation date.
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 1 out of 5 stars
Do not make the same mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be quiet honest. This has to be the most regrettable and wasteful purchase I ever made Waste of $500ish . It just doesn’t work half the time. I follow the same steps to start the car, it works when it wants to. If someone has a manual transmission, I urge you not to make the same mistake and purchase this unit. I feel I should have donated the money . Let’s not even talk about how it took 2 months to schedule an appointment to get it installed. I’m incredibly unhappy with my purchase from every aspect. If someone from bestbuy or viper reads this, we can continue this conversation. I had a drone unit before and it worked seamlessly I’m aware the 6speed transmission is the reason why I’m having issues , but I shouldn’t be sold a unit that works whenever it wants. I follow the initiation steps and it works when it wants to.
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 2 out of 5 stars
Viper
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great to have when it worked. I had to return it because 2 of them stopped working and viper couldn’t figure out what happened.
I would recommend this to a friend - Cons mentioned:Functionality
Rated 1 out of 5 stars
Not what we actually wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed legit but later learned this combined with another item was still not enough for the car. This item was returned.
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 2 out of 5 stars
Not for every car
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for the Audi vehicle that we wanted it for. It won’t work.
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 1 out of 5 stars
Save your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed in this. Both the app and the remote only work if I am within 20 feet of my car. I have to go outside, open my garage, and point directly at my car in order to start it. I cannot start it from inside my house, a store, or inside my office at work. At that point I might as well have saved the time and money and should just go outside and start it because this has not been beneficial to me in any way.
No, I would not recommend this to a friend