Customer Ratings & Reviews

Name: Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module
Brand: Viper
SKU: 6333955
Price: 179.99 USD
Availability: InStock
Rating: 4.3 (96 reviews)

Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module

Model:: VSM550; |
SKU:: 6333955

User rating, 4.3 out of 5 stars with 96 reviews.

Highly rated by customers for:

Customer reviews

Value
Rating 4.3 out of 5 stars
Quality
Rating 4.4 out of 5 stars
Ease of Use
Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the SmartStart Pro 2-Way for its remote start feature, which allows them to start their vehicles remotely, especially during cold weather. They also appreciate its user-friendly interface and multiple ways to use it. The GPS tracking feature provides peace of mind, enabling users to track their vehicles' locations. While some customers have concerns about the installation process, many find the product easy to use and highly compatible with their smartphones.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (92)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 3 Showing 41-60 of 96 reviews

Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good complement for my viper alarm, I have the information of the car security system on my smart phone
I would recommend this to a friend
Pros mentioned:
Security
Rated 5 out of 5 stars
Truck security
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product gave me the security I was looking for. I no longer have to worry about my truck getting stolen.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Easy and quick
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered this item and it was delivered in a timely manner. Looking forward to getting this device installed by the geek team! Would always recommend best buy!
I would recommend this to a friend
Cons mentioned:
Functionality
Rated 1 out of 5 stars
Do not make the same mistake
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To be quiet honest. This has to be the most regrettable and wasteful purchase I ever made Waste of $500ish . It just doesn’t work half the time. I follow the same steps to start the car, it works when it wants to. If someone has a manual transmission, I urge you not to make the same mistake and purchase this unit. I feel I should have donated the money . Let’s not even talk about how it took 2 months to schedule an appointment to get it installed. I’m incredibly unhappy with my purchase from every aspect. If someone from bestbuy or viper reads this, we can continue this conversation. I had a drone unit before and it worked seamlessly I’m aware the 6speed transmission is the reason why I’m having issues , but I shouldn’t be sold a unit that works whenever it wants. I follow the initiation steps and it works when it wants to.
No, I would not recommend this to a friend
Pros mentioned:
Remote start
Rated 5 out of 5 stars
Works as advertised
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the ability to start, stop, lock, unlock, and see the temp inside the car.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great car start worth the money!
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Posted 2 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product! Very much suggest getting the smartphone app!
I would recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
Great remote start
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Posted 3 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice replacement as I had to replace my old 3g. Brest Buy Geek Squad installed in just a few minutes works great.
I would recommend this to a friend
Rated 5 out of 5 stars
Remote start
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Was part of the install. This way I don’t have to use the remote.
I would recommend this to a friend
Pros mentioned:
Gps
Rated 4 out of 5 stars
Great
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ! Works as expected. No complaints here!!!!!
I would recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
Great add on
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Posted 4 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great way to control your viper alarm from far away! This is well worth the upgrade for cell phone access to your car security!
I would recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
Viper gps
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best gps out there. One catch. Must be installed at an authorized viper installer
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good so far
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Posted 3 years ago. Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best viper’s smart start I’ve ever owned reliable and good signal
I would recommend this to a friend
Pros mentioned:
Remote start
Rated 5 out of 5 stars
Excellent Buy!
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Posted 4 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Being that I travel I need to start my truck at least once a week and this works perfect!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Upgraded Remote Start
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Convenient and works great. Installation was easy to set up and they even completed the install early for me.
I would recommend this to a friend
Pros mentioned:
Security
Rated 5 out of 5 stars
Nice product
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Really like the security it adds. Simple to use. Best Buy installed also which was a plus
I would recommend this to a friend
Rated 5 out of 5 stars
Easy operation
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it on my manual transmission Toyota Tacoma. Easy to use and love the range of auto start.
I would recommend this to a friend
Rated 2 out of 5 stars
Automatic starter needing a monthly plan
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Posted 2 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't get this unless you want to pay a monthly fee. I didn't read the fine print where we had to sign up for a monthly plan and now use the key fob to turn it on. I had to pay for the automatic start for the fob then another 200 for this for it not to work without a plan.
No, I would not recommend this to a friend
Pros mentioned:
Remote start
Rated 5 out of 5 stars
Remote start
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Posted 3 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my remote start I love it more than it comes from my phone.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Amazing tracker
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. Installed in my car in a matter of a hour
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and love that I can start it on my watch
I would recommend this to a friend

Showing 41-60 of 96 reviews

Customer Ratings & Reviews

Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module

Customer reviews

Rating Filter

Rating by feature

Pros mentioned filter

Cons mentioned filter

Customers are saying

Nice

Truck security

Easy and quick

Do not make the same mistake

Works as advertised

Great car start worth the money!

Great remote start

Remote start

Great

Great add on

Viper gps

Good so far

Excellent Buy!

Upgraded Remote Start

Nice product

Easy operation

Automatic starter needing a monthly plan

Remote start

Amazing tracker

Great product

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