Customer Ratings & Reviews

Name: Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module
Brand: Viper
SKU: 6333955
Price: 179.99 USD
Availability: InStock
Rating: 4.3 (96 reviews)

Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module

Model:: VSM550; |
SKU:: 6333955

User rating, 4.3 out of 5 stars with 96 reviews.

Highly rated by customers for:

Customer reviews

Value
Rating 4.3 out of 5 stars
Quality
Rating 4.4 out of 5 stars
Ease of Use
Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the SmartStart Pro 2-Way for its remote start feature, which allows them to start their vehicles remotely, especially during cold weather. They also appreciate its user-friendly interface and multiple ways to use it. The GPS tracking feature provides peace of mind, enabling users to track their vehicles' locations. While some customers have concerns about the installation process, many find the product easy to use and highly compatible with their smartphones.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (92)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 5 Showing 81-96 of 96 reviews

Rated 5 out of 5 stars
Remote
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional install and nice and fast and friendly
I would recommend this to a friend
Rated 5 out of 5 stars
Title
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Posted 4 years ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far everything is going well with it hopefully it stays good.
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful but need technician
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Posted 4 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not easy at all to install by youself. Have geek squad installers help you.
I would recommend this to a friend
Rated 3 out of 5 stars
Cool but you can buy it for much less elsewhere
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price is marked way up, They would only price match to 169.99. You can buy at wally world for 120.00 but they wont price match them.
No, I would not recommend this to a friend
Cons mentioned:
Functionality
Rated 1 out of 5 stars
Not what we actually wanted
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seemed legit but later learned this combined with another item was still not enough for the car. This item was returned.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I can’t give an option II until you install it!
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your installers are apparently still not working! I purchased this with the understanding that when they came off furlough, it would be installed in my vehicle. I’m still waiting.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s the worst gps remote car alarm I ever owned . Since the day I bought it, it has never worked the way it’s supposed to. I payed for gps remote start and I always get an error for Bluetooth not working properly. I always have to get close to my car for the remote to start my car.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Ram 1500
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Viper did not work well with my truck the alarm would randomly go off when i started it and got in
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Caused a car accident
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Posted 5 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m returning my viper caused a car accident due to bad install
No, I would not recommend this to a friend
Rated 1 out of 5 stars
its wired, just cant seem to activate it
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Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
still haven't been able to activate the service on this. directed says an authorized dealer has to activate it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
very dissapointing
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Posted 2 years ago. Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad was unable to Install. The gave up on trying any other solution for a 22 Chevy Spark
No, I would not recommend this to a friend
Cons mentioned:
Functionality
Rated 2 out of 5 stars
Not for every car
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not for the Audi vehicle that we wanted it for. It won’t work.
No, I would not recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
Great Unit!
Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's much faster than it's predecessor! Note to the wise, this is NOT a remote start nor is it a security system. This is a module that is ADDED to a Viper remote start or security system. Alone all it is capable of doing is tracking your vehicle. And a yearly subscription is required for it's use.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Viper, the great protector.
Posted 11 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this since 2021 and it's been doing a great job.
I would recommend this to a friend
Pros mentioned:
Security
Rated 5 out of 5 stars
Great!!
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its an awesome alarm security system! Top notch better than all teh other ones out there!!
I would recommend this to a friend
Cons mentioned:
Functionality
Rated 1 out of 5 stars
Save your money!
Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am extremely disappointed in this. Both the app and the remote only work if I am within 20 feet of my car. I have to go outside, open my garage, and point directly at my car in order to start it. I cannot start it from inside my house, a store, or inside my office at work. At that point I might as well have saved the time and money and should just go outside and start it because this has not been beneficial to me in any way.
No, I would not recommend this to a friend

Showing 81-96 of 96 reviews

Customer Ratings & Reviews

Viper - SmartStart Pro 2-Way, 4G Smartphone Compatible, GPS Module

Customer reviews

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Rating by feature

Pros mentioned filter

Cons mentioned filter

Customers are saying

Remote

Title

Wonderful but need technician

Cool but you can buy it for much less elsewhere

Not what we actually wanted

I can’t give an option II until you install it!

Terrible

Ram 1500

Caused a car accident

its wired, just cant seem to activate it

very dissapointing

Not for every car

Great Unit!

Viper, the great protector.

Great!!

Save your money!

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