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Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $123.99
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The comparable value price is $129.99

Customer reviews

Rating 4 out of 5 stars with 73 reviews

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81%
would recommend
to a friend

Customers are saying

Customers highly value the large screen size and the camera quality of the ZTE Max XL 4G LTE phone. Many also appreciate its affordability and long battery life. However, some users experienced performance issues and found the storage space to be limited. The phone's performance, particularly with demanding apps, and storage capacity were cited as shortcomings by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Rated 4 out of 5 stars

    zte big phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like pre-paid, mostly everything but the phones, so far this phone has been the best, the only thing stopping it from getting five stars is the 2 Gb of ram, they would have done better with 4gigs, however you can just slip in a 64 Gb sd card and put all the apps and photos on that and you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best phone I've ever had! Love the big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone that I have ever had! I love the big screen!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    phone is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is unbeatable , everything this phone can do it can do great. fast smooth big bright, comes with latest android. in all honesty it seems like a very high end phone with the touch buttons lighting up as well as lighting up when you receive a message. have dropped it multiple times not a single crack or scratch ! speaker is amazing, it even has fingerprint scanner ! a finger print scanner for this price ?? STEAL

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a ZTE phone in a while. Great camera. I use this mostly for videos and it works out great. I especially love the dual screen function. Something that sets the bar for the next phone i decide to get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Great are phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that the ZTE Max is one of the best phones I've ever used for just a hundred bucks it has a huge screen great battery life and a very stable operating system Best Buy had it on the Shelf it was easily accessible and I paid for it and I was out great phone you should get it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Very good basic cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen majesty hard to lose. Holds battery charge 4 - 6 days. Uses non-standard charger that is included with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small I phone for years now. It is becoming outdated so, I was looking for a newer larger one. However the price is kind of too high since you have to shell out the whole price (Virgin Mobile) when getting a new or used/refurbished ones. Then, I saw this on display here at BestBuy. It has a 6 inches screen, and very light weight. And it's only $79.00 (I bought two one for me and the other for my son). Upon opening, the phone appears high end, the screen is clear and responsive. Very easy to navigate. Camera is not bad. I think also it has the latest android OS. It took several days before the battery needs re-charging. Speaking of battery, this not user replaceable. I'm happy that I was not able to get the other phone before I saw this one. Plus, I have to keep my current plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pictures and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone dose everything my expensive phone did maybe a bit slower but nothing to worry about vivid colors brite screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty decent phone with a great quality camera. It started to freeze after some time, but i was due for a different phone anyway

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    ZTE MAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is big and for the price I paid $69.99 its perfect.. I would recommend it to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the phone and I love it. The only bad thing is its a lot bigger than my old phone so it's hard to hold it one handed. Has an awesome camera though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger port failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging port (dock) in this phone failed after 6 months. It's a bad deal in my opinion. Do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely large screen, perfect call reception. Needs more external space

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virgin Mobile phone screen is bright and clear. Easy to use and plenty of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! It runs everything fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it does everything I've asked it to do and fast too! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a very reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my ZTE phone because my last phone kept freezing up. I am please with my ZTE phone. The only reason it did not get five stars is because the volume could be louder..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for about a week. The usual problems of having the phone phantom call occurred. I moved the phone icon from them main page. The phone slides out of my pocket but I suspect once the cover arrives it will solve that problem. For Virgin Mobile it seems to be a good choice. The only problem that I am noticing is static when using hands free phone in my 2010 Toyota Prius. I haven't figured out that problem and it may just be happening to me but it is an issue that is annoying but I am still trying to determine why this is happening. It doesn't happen otherwise. All in all I like the phone but I don't know why I am getting static.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone considering it has a large screen-which was the reason of buying it as I am always watching on the go from Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    More memory for a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with my phone like some have described. I like the larger size to be honest. Fits better in my back pocket when I choose not to take a purse. I like it.

    I would recommend this to a friend
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