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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 450 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the 43" Class V-Series LED 4K UHD SmartCast TV for its excellent picture quality, affordable price, and easy setup process. Many customers rave about the outstanding color and clarity of the TV, making it a great choice for gaming and watching movies. While some customers have concerns about the sound quality and viewing angles, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 450 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with fast delivery & great packaging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV, but has some shortcomings.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit too limited for my use. Only supports fat32 usb devices, UI crashes a lot, and OS feels sluggish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading 43"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY MISLEADING, 43" IS ACTUALLY 38" ACROSS... NOBODY AND I MEAN NOBODY MEASURES DIAGONALLY... VERY DISAPPOINTED...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Defective product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv just started glitching and doing a bunch of crazy stuff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wish I would have purchased s.t. different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to manually mess with settings when hooking up Xbox and switch. Annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice colors but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preset apps, unable to add my AT&TTV app bummer had to return 1 day turn around

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Sophie, In today’s market with so many apps it can be difficult to find the content you’re looking for. VIZIO is committed to giving consumers access to as much streaming content as possible. SmartCast televisions deliver today’s most popular apps like Netflix, Amazon, Hulu, and others on the SmartCast TV home screen. The TVs also come with Watchfree, a no cost service that provides hundreds of channels with no additional purchase or registration requirements. SmartCast televisions also support Google Chromecast and Apple AirPlay 2 so that you can share content from the latest applications on your phone, tablet, or computer directly to the TV. We appreciate your feedback and will make sure to continue adding features and applications in the future. VIZIO

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and sound sub par versus other comparable screens in my household

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello MichaelR

      At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Rated 3 out of 5 stars

    Should be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is subpar and tv isn’t very user friendly or easy to use.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Steven, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.  VIZIO

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    A good tv for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This entry level 43inch 4k tv has vivid and colorful images and is good for low input lag gaming. But it's fading back light images after two weeks of fair use may leave you with buyer's remorse as it did me.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello consumersavy, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.  VIZIO

  • Rated 3 out of 5 stars

    Price was cheaper for a bigger one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got same brand bigger $10 cheaper so bought new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been hard to understand operation on antenna

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Rick,

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 2 out of 5 stars

    HDMI Keeps dropping from my Apple TV 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use an Apple TV 4K ... have tried replacing the Apple TV Box ... the 48GBPS HDMI cable from Belkin.... terrible... started having problem just as the return period ended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about 4 hours.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift.. A few days after New Years, it was finally hooked up. Opening the box, there was a slight burnt electronics smell, which could have been from a burn in.. (testing at the factory to make sure parts inside all work). It worked perfectly for a few hours, and then it went blank. Nothing attempted would give it life. Tried the power off for a few minutes, tried holding the power button for 30 secs (up to 2 minutes) with it unplugged and then plugging it back in. All the tricks they say to try with Vizio TV's. Finally gave in and I'll be returning this to BestBuy for an exchange.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JayN, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    Big Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Vizios in the past and have been quite satisfied, so buying another was a no brainer. But this model has really proven to be a dud. Picture quality is okay, nothing special. SmartCast is a bit overrated, with a ton of content that most won’t watch. And forget live streaming with this unit, it’s widgets are terribly buggy and the television itself must have lousy processors because there are endless latency issues. Can’t see myself buying another Vizio any time soon.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Sound problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with no sound. Worked OK one day, next day no sound on cable TV. Change input to Netflix and you have sound playing, then come back to cable, then sound ok on cable input. Some days sound perfect. Then next day no sound. Switched out HDMI cables, changed cable box, same results. Went through all the sound changes/options. Example: Worked ok on Friday, on Saturday no sound. TV was shut off on Friday, turned back on Saturday. On/off only button used. My other Vizio TV (smaller size) works fine. Both use same type of cable box. Took Vizio TV back and got a Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged my 50'' TV for this one since it had dark and brighter spots on the screen on darker tones and this one ended up having the same ugly blotches but in the middle!! Absolutely ugly when playing games where they really stick out. I would not buy any Vizio TV and just spend the extra money and get a different brand since clearly Vizio builds cheap quality TVs. Unfortunately I won't return this TV for now since its the only one at this price point that has HDMI 2.1 that works at 120hz for PS5. What a let down.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Vice1985, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Don't hesitate to keep us informed of any more issues so we can exhaust all options to find a resolution for you. VIZIO

  • Rated 1 out of 5 stars

    No built in OTA Tuner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning because there is no built in Over The Air Tuner. This drive my father crazy as the unit has a coaxial plug on the back labeled "Antenna" but no built in tuner to receive Over the Air broadcast. Nowhere on the box is this specified. It wasn't until I went to Vizio's website that I found mention the following. Over-The-Air Broadcast. If you use external antennas to watch local broadcasts, a TV tuner is required and sold separately. That should be CLEARLY mentioned on the box.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello SarDesign,

      Thank you for your purchase and for leaving your review. This TV does have a built in tuner, and should work just fine with a connected antenna. If you are experiencing any issues with a connected tuner I would love to have our award-winning technical support team help walk through some troubleshooting steps to help resolve this. They can be reached at 844-254-8087. VIZIO

  • Rated 1 out of 5 stars

    Not the Vizio bargain I thought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Vizio TV"s especially the P65X, its awesome for the money. I've bought D Series and M series and liked them. This V series looked like a bargain but sadly didn't work up to expectations. I had problems with the apps and remotes and smart features. I took it back.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi BradL, thank you for leaving a review. We're sorry to read that you've taken your V-Series back, but please know in the future that our award-winning customer support team is here to assist with any problems you may have. Thanks again! VIZIO

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was ok. Platform was ok, would have preferred Roku. Customer service representative was incompetent . . . Returned it the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A $200 tv works better then this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is not good. I paid $400 for a tv that says it has no signal on the hdmi port while I’m trying to use it, the sound crackles and pops while I’m watching movies, and a $200 tv has proved to be more of an option then this piece of junk. If I could give it 0 stars I would. 100% do not waste your money on this product.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Corbin,

      Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

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