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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 177 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, particularly praising the bass and impressive volume of the SmartCast Crave 360 speaker. Its portability is also a frequently cited advantage, although some users mention challenges with connectivity and initial setup. While many appreciate the long battery life, a few find the speaker somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 177 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker and easily portable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! Great sound, very sleek looking and easily portable. Love the charger and how you can just pick it up and go, not have to unplug and cords or cables. Only caveat was the instructions for set up. They do not work! The directions are useless. Do yourself a favor and just hold down the button for a few seconds and once it blinks blue, pair it with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really cheap as it seems like they were discontinuing it. I was very impressed with the sound. I also like the charging base and look. I think the problems go wrong with the wifi connection a bit and a big problem with the controls. Honestly I don't know what exactly is wrong, but the volume goes low and then comes back at random times. If it was not so cheap I'd have returned it. A big problem that could have solved some of the glitches would have been a 3.5mm jack. I'll probably strip it down and try to wire it to something.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Gerrod, that is a really weird issue. Does this happen more when using a specific source or content type. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    BARGAIN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vizio speaker is incredible...The sound is tremendous, however, at times it is hard to connect via bluetooth or WiFi.... But the price was so tremendous its not bothersome ...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an excellent Bluetooth WiFi speaker, the only issueS I have is the connectivity is not the best, and the app is terrible, other than that I love the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for sale price not full price...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for one day sale special and love it for the price...lil bit of conectivity issues but for the price it was a deal...Good quality Sound and real 360 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    great sound and cool form factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fantastic, with tight bass. May be considered bass heavy, but the sound can be adjusted from the source in many cases. would have been 5 stars if aux jack included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    What a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this was on clearance. Sound is good. More than one person can't connect at the same time or it gets confused; one will have to disconnect first or turn off Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good sound, poor connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great !! however it was hard to set up with the vizio app. Also i wanted to pair with alexa and that seems not working. Paired and works well with google home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Sounds nice. Portable. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent bluetooth speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this speaker to cast is a nightmare. As bluetooth speaker it is great, sound quality is great, battery life great. Needs aux input to make it better

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Good sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as the deal of the day and saved a lot! The sound is very good and the portability makes it very convenient. No more tripping over wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and Chromecast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since bluetooth and sound are great, I bought this speaker solely to try streaming Pandora via chromecast and use it as a bluetooth speaker if the Chromecast option is as bad as other reviews say. Once set up with the cumbersome Vizio App and the speaker is on the network, I connected Pandora to google home, press media then play music and wait 10-20s, if the music plays you are good, if not redo. It usually take me two times. Then I go in the Pandora app and press the chromecast button, at that point you are in control of the speaker using Pandora.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent for outdoor use without the cords!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is great for outdoor party’s or doing yard work!! Battery feature is nice to take this anywhere with you!!! Sound quality is great also, it’s not as good as a HomePod, but it’s way better than most portable speakers certainly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great room filling sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit unsure of a Visio speaker, considering I have been listening to some of the higher end competitors, within moments I was blown away. I say put Bose in a side by side, you won’t be disappointed!!! Great base, nice highs, room filling sound.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Very good alternative to Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to see if they could play over wifi and have music throughout. Setup was not the easiest and had to try a few times, also it takes a few seconds to connect, but when it does - the music output is very good and loud enough. Best to be used with Google Home app and Spotify or other app that casts over wifi, otherwise you are limited with what you can control (e.g., volume on all speakers vs individual volume and sound output control).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sound is amazing. Only problems that it has is when trying to connect using chromecasting. Half the time it works the other half it will connect then loose connection. The bluetooth feature works very well. Price was a little high for not being able to use all feTures this is my second speaker. First speaker had the same problem. I talked to vizio and they said they were work on thw problem but don't have a fix yet.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Taptipnot. Glad to hear that you're enjoying the 360's high quality sound! We've updated the firmware of the SP50 to help improve the connectivity.

      If you're having any problems after the update, give us a call at 855-833-3221. We've got tech support agents that would love the opportunity to help troubleshoot your problems, and optimize your network setup. Thanks for the feedback! VIZIO

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Awesome sounds bad connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality of this speaker. The base is really good unfortunately I had to return it to the store. Connection constantly get dropped and it is not easy getting it to reconnect again. I have no issues with the Vizio sound bar but this one is giving me so much trouble.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Stevie, this behavior is very odd as once the speaker connects to the network it should hold that connection unless reset. Sorry you did not have the same experience with your speaker purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support. VIZIO

  • Pros mentioned:
    Portability, Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a good option for whole house setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers look and sound great individually. I bought 6 of these to setup for use throughout my house with chrome cast audio groups. Set up was easy. Sound is great! Two big thumbs up there. As mentioned above the main purpose of this purchase to setup whole house music. And that is where these speakers fall short. Like off a cliff short. They are awful as a group. They fail at staying paired over wifi. After 15mins of streaming to the group they consistently drop off of chrome cast and I have to go back in and recast to the group. This "re-cast" may last 1 to 5 minutes and then they inevitably drop off again. After 2 months of trying to trouble shoot them and hoping magically they would fix the problem, I have decided to take these back and look for alternatives.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Sammyd, this behavior is very odd as once the speaker connects to the network it should hold that connection and cast without issue unless reset. Sorry you did not have the same experience with your speaker purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is very powerful I can hook it up to my TV listen to music it's a very good speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    massing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product quality is just good , it is heavy and non variable but it's very good for home use

    I would recommend this to a friend
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