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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 78 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are positive about the SmartCast Crave Pro Wireless Speaker's sound quality, ease of use, and bass, with many praising its excellent audio and simple setup. They also appreciate the speaker's volume and size options. However, customers are negative about connectivity issues, citing problems with maintaining Bluetooth and Wi-Fi connections. The speaker's design also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Speaker!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good speaker, for the price. It has excellent sound and the product is very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 1 out of 5 stars

    Not good for a whole house system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers look and sound great individually. I bought 6 of these to setup for use throughout my house with chrome cast audio groups. Set up was easy. Sound is great! Two big thumbs up there. As mentioned above the main purpose of this purchase to setup whole house music. And that is where these speakers fall short. Like off a cliff short. They are awful as a group. They fail at staying paired over wifi. After 15mins of streaming to the group they consistently drop off of chrome cast and I have to go back in and recast to the group. This "re-cast" may last 1 to 5 minutes and then they inevitably drop off again. After 2 months of trying to trouble shoot them and hoping magically they would fix the problem, I have decided to take these back and look for alternatives.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Sammyd, this behavior is very odd as once the speaker connects to the network it should hold that connection and cast without issue unless reset. Sorry you did not have the same experience with your speaker purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wi-Fi casting doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker looks, feels, and sounds great. However, Wi-Fi casting never worked. It will connects to Wi-Fi right after setting it up. It will not reconnect to W-Fi after turning off and then on again - have to setting it up again. Also, even when it is connected to W-Fi, audio cast function doesn't work. So it only works as a Bluetooth speaker.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Seattleguy, this behavior is very odd as once the speaker connects to the network it should hold that connection unless reset. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the speaker up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE speakers with INCREDIBLE SOUND!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was ordering smaller bluetooth portable speakers for this price, but these boys have such intense, quality sound - you no longer need audio stereo equipment. This and a smartphone is ALL that is needed. I was so pleasantly surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth speaker ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t look any further... these speakers Rock!!! The highs are great, the kids pronounces and t bass is something to be thrilled at. I purchased four speakers and everyone that I gifted them too loved them. By far the best purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Want more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked two of these bad boys and they are truly awesome. I would like at least one more but I don't know if I will be able to get the deal I got on these two. I gambled and WON in my opinion. These are very good speakers....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connectivity issues made this a bust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was simply incredible! Otherwise not too good. Would have to re-pair Bluetooth after every shut down. Phone app was basically ineffective. Lack of mini plug input made this product essentially worthless. Returned it

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello RonD, this behavior is very odd as once the speaker connects to the network it should hold that connection unless reset. Sorry you did not have the same experience with your speaker purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker with great sound. It’s not the easiest to set up, so I’m sure we’re not using it to it’s full potential, but it sounds great and seems very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker as a Deal of The Day...Great buy !!! Sound is tremendous and you can connect via WiFi or Bluetooth ... Best Buy on a Bluetooth speaker ever (and I have purchased 9 previously) ,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Wireless Speaker, App is not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, but You Must Set Up with Vizio Cast any time you want to cast music. Is not the best if you like to cast music every day. Is better if you use bluetooth instead google cast.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello fabio, this behavior is very odd as once the speaker connects to the network it should hold that connection unless reset. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the speaker up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with a big sound. Totally worth it. The app is a funky to use and disconnects sometimes. But i just use bleutooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best sounding speaker & Worst Volume control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.Love the overall rich sound 2.Hate the speaker's volume control. Volumes goes UP & DOWN whenever it please. When I reach the perfect volume level, it will CHANGE

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello jjtam, that is a really weird issue. Does this happen more when using a specific source or content type. We’d really appreciate the opportunity to review what devices your listening to on your sound bar, and ensure they’re not having any issue. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy 2 of these when it went on sale. super deep discount but the audio quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vizio speaker is a monster. It is really loud and clear sound. For less than U$100 that is for sure a go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Have problems with the 2 sinking up with one another but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome some

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in 1 bed apartment, I bought 2 speakers. 1 for living room and other for bed room. I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend VIZIO SmartCast Crave Pro Wireless Speaker for Streaming Music is the best product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend and he loves it. Great sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to connect. Would recommend this speaker to anyone

    I would recommend this to a friend
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