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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the Home Phone Service for its ease of use and good call quality. They also appreciate its reliability and simple setup. The affordable price and compact size are additional benefits mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-198 of 198 reviews
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as it has all the applications needed for online viewing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory, I would recommend this to beginners.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still some technical difficulties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sill not 100 percent satisfied with system.Thinking of CHANGING service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Love Vonage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been a Vonage customer for a "#" of years now and love it!!! Our Vonage Router went out and Vonage credited our account for the cost to replace it with this box. Had to call them and have them walk me though the set up and you will need to as well. Dont' have Vonage...switch and you won't be sorry! I love being able to check my voice mail via the computer anywhere I am and if for any reason we loose power the calls go right to my cell phone and If you wanted your calls transfered to another # and you forgot, no problem, sign on line anywhere and you can transfer you calls.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    The perfect investment!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceelnte alternative for those who have relatives abroad. We can call more than 60 countries and now Vonage has also released an app to call from mobile phones using the same account. The fee is a flat bone that the minutes or hours call to any country within the plan always pay the same. And remember you can also call any of the 50 U.S. states. If all for a flat fee that after 3 months is 34.00 dollars including taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the package in time, took me 5 minutes to hook it up and activate it from the Vonage site. Once activated, it took about 5-10 minutes to hear the dial tone.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    This the third one that I have owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third adapter I have purchase for Vonage, but this one is better designed and more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving me a ton of money, they have also released Vonage basic talk which stays at $10 a month and can be googled for the sign up page. Just love the quality which I use alongside the vonage mobile app

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great no problems very easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple plug and play setup. The customer service at Vonage was extremely helpful. The purchase pickup procedure via bestbuy was excellent ready in less than 30 mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good telephone system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication system for non USA calls, clear and clean communication

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of a much older Vonage phone adapter. This performs just as well as my older one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit for VOIP telephone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for using VOIP telephone service from Vonage. Easy to connect and set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent After sales Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the after sales service outstanding. I have used this service for more than 7 yrs. Never had a problem until the modem died due to old age. Had very good experience with support in getting a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product and the low cost of the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Internation and national calling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product just works so fine and it saved a lot of money for international calls :-) This is a pocket saver product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent upgrade for vonage users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Vonage for about 4-5 years now. Very reliable service and very inexpensive service. I've never had a problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is cheap alright...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheap alright and good for calls within US. But if you call internationally like destinations specially in South and South East Asia among others in Europe, the quality of calls are from poor to terrible. Good for those who do not need to call Internationally.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less for more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earlier modem could be connected to the house wiring. This one does not.

    No, I would not recommend this to a friend
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