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Customer Ratings & Reviews

Model:
VDV23-VD
SKU:
2945431
Your price for this item is $9.99

Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers frequently mention the Home Phone Service for its ease of use and good call quality. They also appreciate its reliability and simple setup. The affordable price and compact size are additional benefits mentioned by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 198 reviews
  • Rated 5 out of 5 stars

    Hidden charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the surcharges that raise the promised $9.99 / mo. cost to $18.04 / mo., EVERY month ! ! ! However, my gripe is with Vonage,...not Best Buy. HOWEVER II; Neither Vonage nor Best Buy alerted me to the eventual cost, almost doubled. Below,....I would recommend Best Buy, but not Vonage to a friend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the vonage system is the perfect way to save on home phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOW PHONE BILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY SECOND UNIT AND WE ABSOLUTELY LOVESIT, IT LOWER OUR PHONE BILL TREMENDOUSLY. THE VONAGE BOX WAS VERY EASY TO INSTALL AND I HIGHLYT RECCOMMEND IT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised. Tech support was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is already saving me money over the cost of landline service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't exactly know how this works but I'm assuming it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to keep me communicated with great rates everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has had Vonage since their inception and my original adapter died. This was not only cheaper but better. My calls are much more clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a vonage user for years. Last adapter I had stopped working after 5 years because of a power short or something. This one was easy to set up online and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What's to say? Works right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest setups, straight out of the box, hook it up, then log on to Vonage.com, and set up the line - no hassle, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly out of the box. The directions are easy to follow. Provides great savings to talk to friends in distant lands.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vonage is great...they are cheap and reliable. I use them every day for overseas calling as well as domestic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to se up with instructions from Vonage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update to the new adapter due to connection issues with Time Warner, and this baby took care of all my problems!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very good modem for Vonage telephone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed by Vonage for the purchase. This was a replacement for the one that worked flawlessly for 10+ years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This box replaced one I had that went bad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Vonage, call toll free around the World at any time. Plugged this box in and worked once I initialized it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Buy This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not rent this from the phone company, go ahead and buy your own.. works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fits the Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does everything necessary to allow usage of my vonage phone. Installation was simple and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Vonage is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you also call out of country in our case Hong Kong Vonage is the best option and the box delivers well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Vonage equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way for Vonage to deliver equipment by having it in a store readily available for pick up. No need to wait for delivery. Equipment works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy replacement of the original CISCO Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My history with Vonage started back in 2002 and that very first CISCO modem was one of the best ever. I beta tested newer versions but kept returning to my old trusted CISCO. After 14 years that one finally stopped working and this new modem has been running perfectly since it replacement over one month ago. Following the occasional Internet interruption (thank you Comcast) it comes back on line instantly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem of a broken Vonage box. The new box works well.

    I would recommend this to a friend