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Customer Ratings & Reviews

Your price for this item is $102.99

Customer reviews

Rating 4.3 out of 5 stars with 322 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Velocity 5R heater's heating capabilities and its convenient remote control. Many appreciate its quiet operation and compact size, along with the included safety features and ease of use. While some find the price a bit high, the timer function is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 322 reviews
  • Rated 3 out of 5 stars

    Tiny and small space heater

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work too well. Was not able to use this to heat up a small garage gym.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice but didn’t last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this heater for my wife to run in the living room. The heater ran for about 2 hours and will no longer run. Tried setting on hardwood to be sure the tip switch was compressed. Unplugged for an hour and tried again. No luck. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      We apologize for any difficulties you have experienced with your Vornado Velocity 5R Heater. At Vornado, we take pride in our products and want to help you with a resolution to the issues you are experiencing. Please call our Consumer Care line at 800-234-0604 or email us at help@vornado.com and allow us to diagnose what went wrong. vornadobrands

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little heater, Remote works great and pretty to look at also

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't heat a room, but good for putting under your desk to warm your feet and legs. It can get hot but doesn't seem like the heat is consistent. But I would say it can warm up an inclosed area, like. A bathroom, by 8 to 10 degrees

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Vornado Velocity 3R that I wanted to replace, but this 5R isn't even half as warm as the 3R. Is this product going backwards? I've used Vornado for years, and this is a huge disappointment. I'll have to go to another brand to replace I guess.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very safe and easy to use. Turns off if it is bumped

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t break the bottom button

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. The thing is the buttons on it are really cheap and the bottom on the bottom fell off making it unusable

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado, we take pride in our products and apologize for any difficulties you've experienced with your Velocity 5R. The heater has a 5-year warranty. Please call our Consumer Care line at 800-234-0604 or email us at help@vornado.com and allow us to assist you. vornadobrands

  • Rated 1 out of 5 stars

    Dud for your BIG BUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. I can’t even feel the “90 degree” heat coming from the thing. I’ve had it on in my possibly 10/10 room for over 2 hours and it started out saying my room was 65 degrees and now it’s 66. And this is WITH central heat on. For the price, you figured I’d feel like it’s at least fall inside my house, not still winter.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Base melted and stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these…. Potential fire hazard….. caught it in time but would have caught fire… don’t know why they haven’t been recalled yet

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      We apologize for any difficulties you have experienced with your Vornado Velocity 5R Heater. We always take our consumers safety very seriously and would like to discuss with you the issues you have had with the unit. Please call our Consumer Care Team at 800-234-0604 or email us at help@vornado.com for assistance. vornadobrands

  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Jan 12 2025 and it stop working on February 3 2025 and now I can't exchanged it.like really..

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      We apologize for any difficulties you have experienced with your Vornado Velocity 5R Heater. We take pride in our products at Vornado and want to help you with a resolution to the issues you are experiencing. Your unit has a 5-year manufacturer's warranty from the date of purchase. Please call our Consumer Care Team at 800-234-0604 or email us at help@vornado.com for assistance. vornadobrands

  • Best Buy Employee

    Rated 1 out of 5 stars

    Try again

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking the fan would spread the heat around the room after but it almost felt like the heat was not as ínstense because of the fan almost like it was cooling the unit down more than actually heating up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER STOP HEATING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major reason I returned this product is the thermometer. It always try to heat to 4 degree above and it will stop for a few SECOND, Once the degree drop one, it will start and make a LOUD noise. It will never stop running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prduct inefficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Shouldn't even be sold for saying it heats. Holding my hand 2 inches in front of it on high, could hardly feel any heat. Left it on in a small room for 10 hours, think the temperature may have gone up 1 degree. I returned the product.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Not as powerful as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this to Best Buy because it just wasn’t powerful enough. Very poor at heating the room. Best Buy made it very easy to return it.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado, we take pride in our products and are sad to hear this product did not meet your expectations or is not working correctly. This model has a 5-year manufacture warranty. In future, please call our Consumer Care line at 800-234-0604 or email us at help@vornado.com and allow us to diagnose what went wrong and find a solution. vornadobrands

  • Rated 1 out of 5 stars

    USELESS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless the heater is two feet in front of you and pointing directly at you, its the only way you can get warm from it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase. I don’t know why this is in my ferdb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best potable heater i ever had

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it a month blows cold air now. Was working great until it started blowing cold air. Cleaned back of it and restarted it. Smell burnt while it operates

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is strong and so is the heat 10/10 would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure garbage! The unit is extremely small. High speed is extremely slow, and blows barely hot air. You can't barely feel the heat. In my personal opinion, don't get at all

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands