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Customer Ratings & Reviews

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Comp. Value: $102.99

Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the Velocity 5R Whole Room Portable Space Heater with Remote, particularly its heating capabilities for small spaces and the convenience of the remote control. The compact size, ease of use, and safety features are also appreciated. Some customers feel the price could be better, and that there should be an option to adjust the fan speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 332 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    Try again

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking the fan would spread the heat around the room after but it almost felt like the heat was not as ínstense because of the fan almost like it was cooling the unit down more than actually heating up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER STOP HEATING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major reason I returned this product is the thermometer. It always try to heat to 4 degree above and it will stop for a few SECOND, Once the degree drop one, it will start and make a LOUD noise. It will never stop running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prduct inefficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Shouldn't even be sold for saying it heats. Holding my hand 2 inches in front of it on high, could hardly feel any heat. Left it on in a small room for 10 hours, think the temperature may have gone up 1 degree. I returned the product.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Not as powerful as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this to Best Buy because it just wasn’t powerful enough. Very poor at heating the room. Best Buy made it very easy to return it.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado, we take pride in our products and are sad to hear this product did not meet your expectations or is not working correctly. This model has a 5-year manufacture warranty. In future, please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose what went wrong and find a solution. vornadobrands

  • Rated 1 out of 5 stars

    USELESS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless the heater is two feet in front of you and pointing directly at you, its the only way you can get warm from it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best potable heater i ever had

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it a month blows cold air now. Was working great until it started blowing cold air. Cleaned back of it and restarted it. Smell burnt while it operates

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not purchase. I don’t know why this is in my ferdb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is strong and so is the heat 10/10 would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure garbage! The unit is extremely small. High speed is extremely slow, and blows barely hot air. You can't barely feel the heat. In my personal opinion, don't get at all

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Not enough heat! Gimmicky!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get as hot as older version that burnt out. I would not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this unit. It doesn't work very well. Hardly ever emits hot air.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is blowing cold air. It's not hurt not even enough for one bedroom

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado, we take pride in our products and apologize for any difficulties you've experienced with your new heater. Please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose the issue and find a solution. vornadobrands

  • Best Buy Employee

    Rated 1 out of 5 stars

    Lasted 3 monthes

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started getting weaker and weaker and eventually stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cold air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold air only, even with increasing temperature setting

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado, we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can assist in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose what went wrong. vornadobrands

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know why anyone would buy this. Does it turn on? Yes it does. Does it work? It works. But that’s it. It’s a heater for like a few inches. That’s it. This shouldn’t be this expensive. It’s a personal heater and should cost like $30.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 1 out of 5 stars

    Heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT worth the money I would not recommend this heater.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is the heat????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on the reviews. After 2 hours of use and the temperature only went up one degree. WHERE IS THE HEAT, put my hand right in from of the fan and it blowing lukewarm air, even set the temperature to 85 degrees and nothing.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Rated 2 out of 5 stars

    Not all they say it is!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok if you stand or sit right in front of it. Other than that i wouldn't repurchase this particular heater.

    No, I would not recommend this to a friend
    • Brand response from Vornado Air Family of Brands
      Posted .

      At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong. vornadobrands

  • Pros mentioned:
    Ease of use, Heating, Noise level

    Rated 5 out of 5 stars

    Very nice heater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice heater. Using it to warm a breezway. Keeps it nice and warm. Easy to use. Fairly quiet too. Would buy again.

    I would recommend this to a friend
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