Customer Ratings & Reviews
- Model:
- VM3254
- SKU:
- 6560597
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 2.8” Digital Video Baby Monitor with Night Light for its helpful night light feature. Customers appreciate that the night light helps them keep an eye on their children. Some customers have experienced technical issues with the product not turning on after first use.
This summary was generated by AI based on customer reviews.
Amazing product..!! Must have at good price point
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Works wonderful , also good night vision 2. Little delay sometime 3. Need to charge frequently.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, no issues I’ve had it for a little while now. It also had options to play music as well.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Cons mentioned:Camera movement, Speaker volume
Terrible speaker on camera unit and hard to navita
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent video quality and that’s where is ends. TERRIBLE speaker quality. The parent unit is pretty clear but the kid unit is ridiculous. I have to speak so loud I’m almost yelling for her to hear me! The menu is annoying to navigate and somewhat complicated. Took me days to figure out how to move the camera using the parent unit and it’s almost impossible to get it to cooperate because it is tied into the volume arrows and side to side menu selection, so if you’re in the wrong area of the menu it won’t move the kid unit. I’m returning this monitor and getting something better.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Cons mentioned:Cord length, Speaker volume
works well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my autistic son's room so I can talk to him and check on him while I am working or while he's decided to hang out on his room. I can't the speaker seems a little quiet if he's across the room and there is a fan on, other wise it's great. I like that it has a temp reading too. And he likes his room dark so I can see him. The cord could have been a bit longer but we were trying to capture the whole room and it could reach the ceiling and a corner. Got it on sale it was about $10 more than one without picture.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Baby monitor
Great baby camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this camera! It’s a great product overall, good price and quality. We love the option of speaking through the camera to our baby when he just wakes up.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this when we started sleep training and it works well for the price. My son recently started grabbing the monitor and pressing all the buttons. He somehow disabled the temperature reading and theres no information available online how to fix that.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST, Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:GiftCons mentioned:Basic
Works fine...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a baby shower gift for family and the parents are pretty satisfied. Not feature rich but gets the job done.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Thank you for your kind words and positive feedback! We are delighted to hear that you are enjoying our app and its features. We appreciate your support and trust in V-tech. Thank you for choosing us!
Value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works good, video is pretty clear. Night vision also works good. Pros: Value for money and ease of use Cons: Camera needs to be near the power point as the camera only works when it is plugged in to a power it does not have a battery in it.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera for my baby but it stoped working after first use it wouldn’t turn on . Had to return, maybe received a defective one.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST, Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to keep an eye on my father after he had a stroke. Picture quality and battery life are good. The two-way communication is very helpful. I just wish the night vision was green instead of gray because of how bright it is. Lights up my entire room.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Night light
BABY MONITOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with our baby monitor. It helps us keep an eye on our grandson.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Great but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wild of been great but i didn't even realize it was a stationary camera. I needed one that spans the room. My return was handled perfectly.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Compact size, avg picture better than 5” monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a 5” monitor before buying 2.8” monitor and I feel the 2.8 “ has better size to carry around the home, picture quality is good but not great but worth the money !
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for a new momma who wants an easy camera to watch while she cleans or steps outta the room!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect with what i need for my babys room.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Simple and effortless setup with easy mounting.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Lovely Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, I think this camera and monitor are just perfect. You can see everything that you need to see on the size of monitor just fine. Microphone and speaker works in both ways
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Flawless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just as described! Easy set up and picture looks great
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Gift
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a friend and she is extremely happy with the gift.
I would recommend this to a friend Terrible…DON’T BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This baby monitor was a terrible experience. Less than 2 months after having it, it stopped working. It started with the temperature reading not showing up. Then the monitor would randomly make a popping noise. And now it won’t charge. It will only stay on if I keep it plugged in. Once I unplug it, it only has 1 charge bar and this is after having it on the charge for hours. I have a child with special needs who requires close monitoring and now I have to scramble to buy another monitor (not this one) asap. A complete waste of money and Best Buy wouldn’t correct the issue.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
