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Customer Ratings & Reviews

VTech - CS5109  DECT 6.0 Cordless Expansion Handset-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 158 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 158 Reviews
  • Rating: 5 out of 5 stars

    Great Handset ... Great Sound and Clarity

    Posted
    BevB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this as an 'accessory handset' to the base VTECH CS6919 model that came with just the one handset. I had never purchased a VTECH product before and wanted to see how it worked before expanding. I also liked the fact that the base model was expandable up to 5 handsets. I have been extremely pleased with the product so I bought this additional 'accessory' handset. It works great, range is very good, clarity and tone is great as well. It also does not interfer with other cordless phones in the house. I have been very happy with this VTECH phone system and would recommend it. I will be purchasing. additional handsets as my need for expansion warrants.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone with lots of features

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I chose this phone due to it's many features. I especially liked the intercom feature to use between the phones throughout the house. The only two snags I could find are: (1) the volume setting does not reach a high enough level to hear really well with background noise like music or television and (2) there is no internal answering machine...user must subscribe with their landline carrier for messages, or install a separate answering machine. In this case, keeping an old combo phone/answering machine installed worked fine with no additional expenditure. Overall, this is still a great phone for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replacement Home Phone

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this as a direct replacement for my mother's home phone system. This replacement phone worked out of the box once "registered" with the main unit. Registration could not be easier. just put handset in the cradle of the main unit, it does it's thing and beeps when ready. Then put the phone back in it's own charging unit and it's good to go.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    My mistake, phone fine

    Posted
    Apriltime
    • Verified PurchaserVerified Purchase

    I looked on line for a second cordless expansion phone for the V Tech corded base that I bought. This one does not work with base. I got the right info in the base instructions, so now I have to return this phone and get the right cordless expansion phone. My mistake and my hassle....

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expansion added needed mobility

    Posted
    MattHatter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Handset was purchased as an additional handset for a handicapped person. The original phone was purchased a couple of years ago, and we were thrilled that the expansion handset for the original phone was still available. Works great, and was easy to hook up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent phone

    Posted
    Neenerone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone does everything a phone should do. We did not want a phone that answers calls because we have an answering service - and this phone is one of the few that doesn't have that unwanted service. It is a little light weight which is both good and bad as it's easy to knock over but it seems durable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great second and third handset for our phone base.

    Posted
    nlee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought the base and telephone, then was told by the salesperson at Best Buy that we could purchase additional telephones with charger bases and use all over the house. We bought a second unit. A week later, we returned and bought a third telephone with charger. Great idea and they work great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Companion for the CS5129 Expandable Cordless

    Posted
    Foxtrot860
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like VTech products and this is no exception. The CS5109 DECT 6.0 Cordless Expansion Handset is the perfect companion for the CS5129 Expandable Cordless Phone System w/ Digital Answering System. We now have a handset on every floor, so no more running up/down stairs to get to answer the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best phone

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using this brand of phone for over 10 years. I decided to purchase the same type again just one that I could expand and add extra phones to other rooms and my home. They have Crystal Clear sound quality very easy to set up very easy to use love this brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    They work well

    Posted
    Walleye10p
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This an inexpensive system of portable telephones, that can be used throughout your house. It is also nice that you can buy another one to place in a different room, and it matches the system. This is not the top of the line...but for the money it is a good buy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    did not work with older unit purchase 2010.

    Posted
    Falconview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Did not work with vtech 6.0 purchase in 2010 with 2 handsets and 1 headset so returned back and bought two other units from another retailer since Best buy no longer carried additional handset. Neither did Vtech vendor.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easily expand your home telephone Network

    Posted
    Professor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this handset to give us a total of 4 phones in our house. Soon we will purchase another handset four the garage. We have had VTEC cordless phones in our homes for over 20 years. They are the best. Easy to set up and use, rugged and reliable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    needed a home phone

    Posted
    piraat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    needed a home phone because we STILL have a landline. Simple setup and works great. No interference with google wifi system. great solution with only one needed phone jack and multiple units attached.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Battery

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had an old phone same basic model that needed a battery. The battery cost more than a new phone so I bought the new phone for the battery - and threw it away.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Returned Item to Best Buy

    Posted
    KnowwhatIneed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Telephone did not come with a Base Unit. The Base Unit Serial Number is required for registration of this telephone. Apparently, it must be purchased separately even though the Web Site does not mention this fact! Very poor policy by Best Buy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable phone

    Posted
    2Hands
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used VTech products for many years. When I moved my heavy desk for a heavy cleaning, it landed on my phone- it was crushed-BUT- I was able to buy just the replacement phone without having to replace the whole system. Great value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Sound and Value

    Posted
    trekingpan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The unit was easy to setup and worked first try. I am using the base unit connected to an ATA on VoIP. The Vmail indicator works just fine. It was easy to connect another handset. The volume on the ringer and ear piece are very sufficient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No complaints

    Posted
    Court
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used this phone for awhile now and no complaints. I can hear very well on it and see it. It does have a great range. I also forgot it outside one night. The next day is still worked with no problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easily extend your wireless phone to other rooms.

    Posted
    geekman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a easy way to add wireless in-home phone service to other rooms at a very reasonable price by adding phones to those provided with the base station.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The phone requires a station

    Posted
    BMDelpaso
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone requires a station to be able to work, can't be connected to the phone line directly, this is not specified in the box to make the phone actually return it because I could not use it

    I would recommend this to a friend