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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 59 reviews

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56%
would recommend
to a friend

Customers are saying

Customers are satisfied with the design, ease of use, speakerphone quality, size, range, weight, and reception of the phone. However, many customers reported dissatisfaction with the battery life and some noted concerns about the sound quality and backlight. Positive comments frequently highlighted the phone's sleek appearance and user-friendly interface. Negative feedback primarily focused on the short battery duration and occasional audio issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    bad purchas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone has a great clear sound no static etc. also looks good butt.... after the setup 16 hour full charge time the phone I used lasted 2 hours at best then battery went dead the second phone also had the 16 hour charge I did not talk on that one and the battery lasted 4 hours phone went completly dead. I returned the phone right away so the phone is wonderfull if you dont use it much it will need to stay on the charger always could be a nice decoration

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Life's Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy this again. The batteyr life is horrible. Most phones whenleft off the cradle can be picked up and used the next day. This phone will be dead 100% of the time. Dont think you can answer the phone via the base either! I've had the phone ring (base) and the handset dead (as usual) and missed the call bc you can't pick up the call unless the handset is charged to make that command.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for about a month now and have not had any problems with it. Answer machine works fine and I have not talked on it long enough to see how fast the battery dies. After reading the reviews, this phone sounds like its for people like myself who rarely talk on their house phones.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Phone Ever Used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's slick, slim and stylish. I love the light options for night time use. Plus there are no bulky buttons, flat touch key number system. A plus feature of the phone is the additional handsets that function without plugging them into the phone jack. Hope people feel as I do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst buy ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this phone system because it was good looking and it was a 6.0. so the clarity is good, but when i have a message and push the button, it does nothing, i have to push it 4 or 5 times to get it to work, and to delete the message is even worse!! i will never buy a phone like this again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a basic cordless phone, which is an interesting task these days. I bought the phone originally, because I like the way it looked, and it was one of the cheaper models. Now, 8 months later, I am so happy I made the choice. It exceeds my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware this phone has a very bad battery life. Don't buy just because it looks cooler than the other phones. I definitely would not buy this phone again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product - but wrong version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the version with the extra handsets, you won't find it at Best Buy, and they don't sell the handsets separately. I haven't found a way to get the extra handsets directly from the manufacturer either. Otherwise the phone is nice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All show

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed. This phone looks really cool it has all of the features I was looking for, but the sound is poor. There is constantly static. I'm returning it and I don't recommend it to others. Don't be fooled by the sleek design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone/answering machine as a replacement for an old Sony model. This phone was amazingly easy to setup and use. I didn't even need directions to record my answering message. The phone is slim, lightweight, and stylish. The clarity is amazing. Best of all, it was very inexpensive. Plus, my old phone caused interference with my wireless internet connection. This phone does not. I haven't found anything to be a negative about this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints here!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say this is the best phone I've ever purchased! I have had other vtechs before but this one takes the cake! I have read other reviews about clarity is poor, and other problems but I have yet to experience any problems after 3 months of daily use. I would actually say the clarity is a perfect 10. I love the slim size and light weight which makes it nice to hold for long periods of time. Buy this phone, you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually stay away from Vtech because it generally is poor quality, but I love this phone. I have had it a few months now and there are no problems with it. One thing I would suggest is the 2 year replacement plan with it since the manufacturers warranty is terrible, that way if goes bad within 2 years you didn't waste $50.00 and you get a new phone. LOVE LOVE LOVE THE PHONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I purchased in a long time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great", no big buttons, slim design, light weight. The clarity is awesome. The answer machine is easy to set up, the phone has a nice variety of ring tones to choose from too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    timer slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged batter 16 hours for the first time but after I set up the date/time and did not put the handset back to base for a short time, the time setting went slow 2-3 hours. The answer machine then recorded with wrong timestamp. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks great, but when I put it in my home I couldn't use it because the static was so bad on it. I know it's not my line because I used it to replace another cordless phone that had no static issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. It hooks up simply. The call quality is super clear. I don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grt phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a grt phone and I love vtech as they are very customer oriented and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pohne is the best fot the price for what you pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DECT 6.0 Two-Handset Cordless Phone System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RadioShack has a newer model R6042 with two handsets.

    I would recommend this to a friend
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