Customer Ratings & Reviews

I am pleased with the installation this time. The other technicians for my previous washer forgot to install the springs that keep the machine from making the awful grinding noises. These 2 technicians, Chardonay and her colleague were very good. The washer runs so quietly I wonder if it's working. Thanks you guys!

The delivery and installation folks were a delight, arrived early (and notified me ahead of time), installed it quickly and efficiently, walked me thru operation of the new machine and removed the old machine without a problem. I was really happy with this service!!

The washer was install quickly and secured. The guy makes sure to explain to me how it works and he did a quick run wash to make sure everything is all set.

The 2 gentleman who came to install our washer were great! They were respectful of my house and they treated it as it was my home! They were great with my dogs and they were respectful of my girlfriend! They had her check everything out and showed her how to use some extra features she was unaware of. I am very happy with how it turned out! They were also right on time, actually 5 minuets early!!

The installation was done quickly and a test run was performed to be certain all the connections were working properly. Then the installation crew went over machine operation instructions. They were great and NO BANGED UP DOORS.

Very pleased with the guys who setup my washer and dryer. Called before showing up. Came in got right to work and before I knew it they were done. So glad I had them do the install and delivery.

I always highly recommend to everyone ordering anything from Best Buy and having them install it! They are always on time, quick, and efficient. I’ve had several issues with other retailers cancelling my delivery the day of delivery. I’ve never had this issue with Best Buy and I’ve ordered a fridge and microwave from them.

Not a good delivery experience. Communication was poor. Handling was poor.

Fabulous team of installers. The updated our supply fixture before hooking up the washer and then cleaned and tested everything after they were done. They did a great job getting the new washer in and the old washer out of the house. They were very friendly, efficient and professional.

The install guys were very quick and knew their stuff.

Israel and his coworker were amazing folks to have in my home! Tnot only were they well mannered, professional, and pleasent, they got the new washer down to the house and installed in no more than 10 mins! and they got the old one out and up the stairs with no complaints!

The delivery guys showed up a little bit early and I had to rush to get home. It was mid-afternoon and I think I was the last guy on their schedule. They were very pleasant, helped me out a lot. It was a washing machine installation and they hung out for an entire cycle to make sure there were no problems. Throw them a few bucks when they're done they'll appreciate it

I never really considered Best Buy much for these types of purchases and really didn't think their installation service would be great, but I was wrong. They really took great care in moving the old stuff out and installing the new one, running the machine to make sure it worked and no leaks. Very impressed

The staff were friendly. They installed quickly, professionally, and correctly.

Holy cow! These gentlemen showed up on time, worked as hard as anyone ever had, muscled my washer into place and got it working in record time. I can't be more impressed.

I didn't actually have them install it, but nice that it's inculded.

Great Installation team, showed up on time had washer installed and running within 15 minutes of arrival. Professional and courteous, took all garbage with them on the truck.

The delivery guys were quick. They came installed and were out in about 20 minutes. No issues. Satisfied customer

We could not be happier with the two gentlemen that came to install our washer and dryer. Their professional, and very neat. They did it quickly and showed us a few features on how to best use them.

Installers did a great job of installing the machine and ensuring that it was operational.