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Customer Ratings & Reviews

Customer reviews

Rating 2.7 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

45%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and setup of the Solar Charger for Ring Video Doorbell 2, noting that it works well with sufficient sunlight. However, many customers reported issues with the battery life and charging capabilities of the product. Some also experienced difficulties with installation and the solar panel itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 138 reviews
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Missing screws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 longer screws that was suppose to be included with the solar charger was not in there when it was to be installed. I don't know if it work because it isn't fitting flush to my exiting ring.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does not work with Ring 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge or connect with my Ring App. Too late to return to the store, I spent 45 minutes on the phone with Ring today while they did diagnostics. They will be sending me a replacement.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This produce does not work. We don;t have a lot of sunlight all day long, but should have enough to do some charging. This was, unfortunately, a totally waste of good money,

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Discharges Doorbell 1 even faster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really should not be sold and be tested by the manufacturer. Gets 5 hours direct sunlight from the east and never charges not even 1 percent. The charging light stays on static blue.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t you buy this junk I thought it would help me with my ring door bell but I was wrong it worked one time and that’s it and it’s been sunny everyday very much use less

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so bad, but it’s a short time to use it. It needs more solar than only two sides.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Absolute junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all! Don't waste your money. Shows it's charging but actually kills the battery. Was in direct , blazing sunlight for 4 to 6 hours a day. Absolute junk!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I threw mine away because I was so disgusted with it. It drained my battery faster than just allowing it to run out. Would not recommend this product to anyone. DO NOT BUY!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Pros mentioned:
    Sunlight

    Rated 4 out of 5 stars

    it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, but gotta have direct sunlight as much as possible.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good solar charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I don't get direct sunlight on this, but it still keeps the battery from running down as fast as without the charger. Won't keep it completely charged without direct sunlight. If you do get direct sunlight on it I have no doubt it would keep the battery completely charged.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not great very bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don’t think it works, my door bell is directly facing the sun but yet i have to charge the battery every two to three days it was money waisted

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as a matter of fact my Battery drains faster than it did without it. Was a Terrible waste of money!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does not charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not charge the ring. Took it back to the store and got another one and that did not work either. Would have been nice if it worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    This item doesn’t work at all on my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this on my ring doorbell. Have had it on for three weeks now and it doesn’t keep it charged at all. Very disappointed. Waste of money

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi, We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue. Best regards, Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Solar panel

    Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked the solar panel did not charge had problems since the first day that was installed had to return to get my money back.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 3 out of 5 stars

    slow charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before using found out it only charge 1% every 1 to3 hours. Had to hard wire.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried it yet due to a lack of sunlight. Will review at a later time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Doesn't work at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. I still have to recharge the battery the same as I did before. I would not waste my money on this.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Rippper

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing ever brought this and it didn’t work still had to unplug device to charge

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge my ring doorbells. I bought 2 and a waste of money

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

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