Customer Ratings & Reviews
- Model:
- WD6004FZBX
- SKU:
- 11013153
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Dead on arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i/o error right out of the box. Tried several cables and two different computers as well as several programs. Kept returning the same error after failing to initialize. Other drives work just fine.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi BryanS, We are sorry to hear that the drive was dead on arrival that's definitely not the experience we want for our customers. If the drive was purchased from Best Buy, we recommend contacting Best Buy directly for an exchange or refund under their return policy. However, If the drive was purchased directly from Western Digital, please contact WD Support and we'll be happy to assist you further.
Good enough!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far. Fast transfer speeds and consistant.
I would recommend this to a friendDefective - unable to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.from the first day I heard a loud grinding noise. It's a clear sign that the head is maladjusted. As it scrapes the disks platters, it irreparably damages the read/write functionality. Alas, my personal extenuating circumstances, as a Palisades Fire refugee, dealing with government deadlines, temp housing, plus recent urgent medical issues, I've missed very short-term deadline to return. Thus I am extremely disappointed with both Best Buy and Western Digital.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, we're sorry to hear that the drive didn't meet your expectations. We understand how frustrating this can be. Please contact our support team by opening a ticket at (https://support-en.wd.com/app/askweb) with detailed information and a screenshot of the potential error so we can look into it and find a possible replacement (if necessary) or workaround for you.
Warning – Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warning – Do Not Buy This batch of drives is defective due to a manufacturing issue. Even though Best Buy is still selling them, they are marked as defective. You might get lucky and find one that works, but it’s not worth trusting your data to this batch of drives. Stay away not reliable.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi NCMM, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Returned but never tried it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an appointment with the Geek Squad to have them help we install this drive. They said it would be too slow for my needs and talked me into returning this and getting a SSD drive.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, Thanks for sharing your experience. We're sorry the drive didn't meet your needs and that it didn't work out for your setup. We appreciate your feedback and hope you find a solution that works best for you. If you need any assistance in the future, feel free to reach out to WD support.
Great storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a lot of storage. Would recommend anyone who wants to expand their PC.
I would recommend this to a friend
