Customers highly value the My Book 2TB External USB 3.0 Hard Drive's ease of use and large storage capacity, frequently praising its simple setup and fast transfer speeds thanks to the USB 3.0 connection. The drive's reliability and affordability are also frequently cited as positive aspects. Overall, users find this hard drive to be a convenient and effective storage solution.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-442 of 442 reviews
Rated 2 out of 5 stars
Terrible tech support from WD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to back up my new MAC. I had difficulty installing so I called WD tech support. I got a non english speaking person with a terrible telephone connection. He had to keep putting me on hold to ask someone else how to install on a MAC. Finally, he told me to call MAC support to install. MAC was great and it was installed very quickly by a knowledgeable tech. If you buy, don't use WD tech support. Very poor.
i would recommend this product if you understand installation but to a novice unless they have great support from somewhere other than WD.
I would recommend this to a friend
Rated 3 out of 5 stars
Looks like some files are missing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks as if some of the files disappear after a few days