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Customer Ratings & Reviews

Model:
WDBFJK0020HBK-NESN
SKU:
1765023
Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 442 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the My Book 2TB External USB 3.0 Hard Drive's ease of use and large storage capacity, frequently praising its simple setup and fast transfer speeds thanks to the USB 3.0 connection. The drive's reliability and affordability are also frequently cited as positive aspects. Overall, users find this hard drive to be a convenient and effective storage solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive and excellent value for 2 TB disk capacity. No installation is required for basic operation, just plug in the power cord and the USB cable and the PC will recognize it after a few seconds. WD provide backup and security utilities which come on the drive, they will have to be installed. I chose not to use any of these, preferring my own methods of backing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with my Dish DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed additional storage for programs recorded on my Dish DVR. This unit works, great, transfers quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Simple and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions and software loading. Initial configuration went well. Setup for basic data backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it's a Hard drive and it does everything it should do. I am using this as an external drive for my Dish Hopper DVR. Works great. Very quiet and fast enough to stream HD movies without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my wiiU.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up to my WiiU and it works great. It has its own power supply which is what the wiiU must have. I tried hard drive with out power supply and it didn't work. This one is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Incredibly dependable. Does what it is supposed to. Much better than other brands I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Add On Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in need of some extra storage space, this simple reliable drive will do the trick. I say reliable because I have owned my other WD drive for over 3 years with no issues, hopefully I will get the same life out of this one. No need for a long review everything you need is in the package, including a small software suite for security and backup. Up and running and transferring files in 10 minutes! Enough said.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    external hard drive we all need one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and easy to use. Plenty of room for ski videos shot on our Sony steady shot action cam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup, worked first time. Built-in Smartware software is useful to me for automatic backups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super easy to use and very fast. Will be great to back up everything I need to save!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quiet running external drive. I chose not to use the bundled back-up software as I already had an Acronis license. They do make a very efficient pair though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to use hard drive at a great price I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger enclosure for a backup device. The smaller units tend to overheat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra back up and bought 2 TB storage. Easy to install, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best External Hard Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD SmartWare is the main app used for creating backups, and WD Drive Utilities allows you to register, wipe, and run diagnostics on the hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to retrieve the movies i had saved on my DVR,which was failing.I just plugged it in and it did the rest.It was very easy.When i got the new DVR i just plugged it in and put the movies onto the new one.I had the option to just leave them on the hard drive to save space also.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    I have used many of these with my satellite DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many of these with my satellite DVR. The USB2 connection makes it very easy to swap drives and the speed is sufficient for all uses with the DVR (transfer and playback). Drive must be reformatted for the DVR's format but the DVR does this automatically when the drive is first connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He had no more memory on his Wii U and needed to download more games. It works great and it was easy to hook up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not back up all my files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine out of the box, plug in laptop, install software, set up back up plan with no issues. But I found one problem, I had two hidden folders, I notice that they were not backed up when I check the folders that were in my backup, went to windows properties unchecked the hide property of these folders and still are not backed up in my book. I have and old Seagate back up drive with instant back up and don't have the same problem, also when I plug in inthe Seagate unit the laptop reads the unit and open up the Seagate software instantly, but when I plug in My book it does not open up the software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 2nd WD external hard drive. The best external drive you can buy. I use it for all my back up. Photos, important papers, etc.

    I would recommend this to a friend