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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 465 reviews

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96%
would recommend
to a friend

Customers are saying

Customers enjoy the ample storage space and ease of use of the My Book 5TB External USB 3.0 Hard Drive. The drive's reliability and price point are also frequently praised, along with its fast USB 3.0 transfer speeds and quiet operation. While some users found the included software less intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 465 reviews
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Lotso Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got This for my media library at very good price. So far so good. I didn't use the included software, So no comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5tb, not oversized and doesn't weigh a ton.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of storage space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space and easy to use once you plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 TB HDD around 100 bucks. I understand its not handy like 2TB HDDs which can be plugged and played through USB. Though it needs external power, the speed is pretty good. The main factor of getting it is the storage. Now I can keep all my personal documents and photos, videos for years without bring worried. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on xbox one. A lot of space and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, and easy to set up! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big HDD... works great on the computer or xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice Large Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up all my smaller drives that run daily. I backed them all up and unplugged this one and put it in my safety deposit box to keep it safe and since it doesn't get over used should last a long time for my peace of mind and sanity ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and works great..no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Easy install & config

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions ready to follow. Works add advertised. Great for private storage & backup. Works with routers too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased (2) of the Western Digital - My Book 5TB External USB 3.0 Hard Drives as Christmas Presents for Family Members. Got the best price at Best Buy and you can't beat 5TB of Storage for video, data, and pics. Thanks Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    5TB at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been rated as one of the best, if not the best, external hard drives. 5TB at Best Buy's sale price couldn't be beat. I needed large backup space for the videos I shoot for my website (thedrummersalmanac.com). Nice to know that all my stuff is backed up and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of storage for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up as a Deal of the Day, and I couldn't be happier. The USB speeds are outstanding and the 5 TB of storage will last me for years. The only caveat is that this drive has hardware based encryption for security, so it can't be moved to another case without losing all the data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome external hard drive for Xbox One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a new external for my Xbox One. I was using a 2TB passport by western digital. I figured I need to upgrade soon since a lot games will be coming out in 2016. Now I have enough space for more games! A must buy if you are looking to upgrade your storage for the console!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid storage or back up drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched over the last couple years from Seagate to all WD drives due to a large number of Seagate failures. My WD drives have had very few failures over the years. This 5TB drive is fast enough and good per TB cost. Great for backups or large storage for Network share folders.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Trusty back up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third unit and I couldn’t be happier. I’m a photographer and I shoot A LOT! Primarily weddings which means under no circumstances I can afford any loss of data. This unit is reliable, never had it failed me! ( I hope I’m not jinxing myself)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Lots of Space for relatively cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son who wanted a large external hard drive. He says that it's been great, although because of the size, the start-up is somewhat slow and if it isn't used continuously, it goes into a sleep mode (with the attendant time-lag in start up). But it has a LOT of space for a pretty good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great capacity for CAD archival files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD external hard drive is an upgrade to an older, smaller-capacity WD product. Great storage and secure with password protection. Easy to set up; no brainer to use. Ideal for a growing small business.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great HD! use it with my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive. Picked it up on sale for $119 and has been great since hooking it up. 5TB gives me much more room for my ever growing game downloads and helps the X1 run a little faster. If you find this HD for a good price, I'd recommend snagging it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect solution with room to grow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a storage solution that was 2-3 TB, but found this with 5TB. Plenty of space with room to grow! Very happy with the quick arrival as well. Thank you!

    I would recommend this to a friend
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