Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 428 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers enjoy the My Cloud 6TB External Hard Drive's ease of use and large storage capacity, finding it simple to set up and perfect for storing large amounts of data. Many appreciate the reliable performance and the ability to access files remotely. However, some users find the user interface could be improved for easier navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 428 reviews
  • Rated 4 out of 5 stars

    Works great. Love having wireless storage movies.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just follow the instructions and it works great. It is a bit SLOW at uploading large files/movies, though. Be sure to use the recommended ethernet connection and be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this so that I could stop using my husbands hard drive & keep all my files in 1 hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Storage capacity

    Rated 4 out of 5 stars

    Excellent cloud storage option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cloud storage option and easy to set up. I now have my files synchronized and access from anywhere and on any device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expanded archive space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and works great so far.. Can be accessed anywhere in my home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Able to access for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to set up and manage. Bought an extra one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working very well install not bad. Can get a bit confusing in all the options for using it on the o line tools and takes a little getting used to navigating through the menus. Overall great convenient storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got was DOA out of the box, BestBuy replaced it on the spot. Very easy to setup, works like a champ. Can stream movies from my drive directly to my HDTV. Installed the app on my iphone and ipad.. everything backed up automatically. Very VERY happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    my cloud hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the my cloud hard drive since I was close to capacity on my internal drive and wanted access to all my files without paying monthly fees. Setup was a breeze and it works great. Now I have access to all my personal and business file from all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device with the ability to access from anywhere on a large range of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great unit for basic personal cloud needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup using the MyCloud site and the app works as advertised. Streaming music works easily as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 6TB beauty is great. I can access files or stream my videos from anywhere... But... 2 issues... cannot stream Divx or mkv files via network. Don't know why. Has to be native mp4. Second issue is USB3 port... I attached Mt 1TB My Book to it. It is massively slow. It literally seems to use the internet connection the move files from My Cloud to My Book instead of moving directly. No auto back up setting to usb external drive to back up something in the my cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great interface. Easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of this drive was incredibly easy and integrated well with my Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it is supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. Does it's job without much thought on my part. i'm very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    not as easy as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some functionality issues accessing from mobile devices. Super slow. Still the best option for in house cloud, just not as fast and easy as I was hoping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cloud Drive!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this cloud drive to store all my movies for when i travel .... easy to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is slower than I was hoping for, but consistent with how NAS devices perform. They never seem very fast. We use this as a "warehouse" to store backup sets and it works great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS for around the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device with easy access that everyone in the house can use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote access easy setup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    files and folders store can be accessed from mobile devices at home and away! Makes for an easy personal cloud setup. Great piece of mind when backing up files, Apple time machine capable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up last night, so far it seems to be doing the job. A little bit of a learning curve if you are new to networking, but they do have a learning center attached that helped me get started

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product & great value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a number of computer back-up storage drives over the years and the Western Digital My Cloud is the best product so far! The build quality and performance is excellent and the overall size is fairly compact. Highly recommended!

    I would recommend this to a friend
Sponsored