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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the My Cloud Expert EX2 Ultra 2-Bay NAS for its user-friendly setup process, making it easy to install and configure. They also value the ample storage capacity and remote access capabilities, allowing them to store and access their data conveniently. While some users have concerns about security, many find the price reasonable for a 2-bay NAS with RAID configuration options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-153 of 153 reviews
  • Rated 2 out of 5 stars

    Good but short lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for fast file transfers and hosting VM's remotely with NAS. However, after just 5 months of use, the fans in the unit stopped working forcing shutdowns and became unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PO'D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I ordered doesn't work as specified! It is supposed to be plug and play, I plugged it and it don't play!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a 1bay my cloud nas hardware failure, I bought this and returned it after 3 days. Operating system is very limited. It does the job for an amateur.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't make it work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to setup a home cloud but the item I picked did not recognize the ethernet connection. Hopefully its just with this unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    WD - My Cloud EX2 Ultra 0TB 2-Bay External Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed to replace our antiquated file server! So much faster than the old machine it is amazing. Set up as a dual RAID we now have a current backup all the time. With 4TB of storage, we should have enough to go several more years without needing more, and when we do, just swapping out the disks is super simple! Thanks Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Quiet and quick to backup and restore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfectly working so far…easy to configure and setup. Quiet and quick to backup and restore. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Units!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manage 3 of these, 1 personal device and 2 for a business. 1 serves as an office "cloud" system and the other is offsite for a back-up. The two "talk" each night to back up files. I like that they are easy to set up, can be accessed from anywhere via the web and have that back up feature,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its fast, quiet, and it just works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this server for functionality and found out later how fast it is compared to others in its price range. I love things that just work, even if I accidentally kick the power cord out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the diskless model and added two 4tb WD red drives. I currently have approxiamately 280 movies and 6000 photos stored on it. It streams flawlessly to our Apple TV and iPads. This is a very capable network storage device. I have set mine up in a raid 1 configuration so everything is "mirrored" onto both drives. A good value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent NAS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Buffalo Linkstation but it was getting too small so decided to shop for larger size. Buffalo was slightly cheaper but they didn't have the ideal size I needed. Purchased this unit and selected my own drive size. It met my budget and need for space. The GUI was very intuitive. The Cloud access feature was very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Cloud Expert EX2 Ultra 2-Bay 0TB External

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD NAS Storage device. They are great for home use. My only suggestion is to run some external cooling fans because these have a tendancy to run hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough initial setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses online setup tools. No printed manual. If you know what you are doing and are familiar with networking basics, no problem. If you aren't, either do some research, or get help setting this product up. Once I had it up and running, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BACK UP U'ALL !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Best Version so far. WD needs to have better startup info when you get the one without drives!

    I would recommend this to a friend